I have seen many users complaining Ovi Store app not working at all after they Hard Rest their Symbian^3 device, such as Nokia N8, E7, C7 etc.
Ovi Store app is developed using Qt and it requires the Qt runtime on device to work properly. When a user Hard Rests his device, the runtime is gone. And unfortunately, Nokia is unable to tackle this issue so far when installing Ovi Store again on device.
I have to reset my Nokia N8 once, and I got hit by the same issue. I knew what was missing, so I just installed the Qt runtime (4.6.3) SIS from the Qt SDK 1.0 folder to my N8 and it started working just fine.
Normal users don’t have Qt SDK, which is ~1.3GB download. So, I thought it would be a good idea to put the Qt runtime SIS files on my server and let the users having issues with Ovi Store, download and install the Qt runtime without downloading the Qt SDK.
I created a special mobile friendly page on our SWF2Go website, where any user can just go directly using his mobile and download and install the Qt runtime.
Direct Download Qt Runtime: http://www.swf2go.com/downloads/qt/
I uploaded Qt 4.6.3 as well as Qt 4.7.3 runtimes. You just need only one of them. I’d recommend the later as the most of the new apps such as LinkedIn for Symbian is based on it.
Update: Based on feedback I have also added Qt Mobility 1.1.3 SIS along Qt runtime. Some users have reported Ovi Store app uses Qt Mobility as well. I guess this will fix Ovi Store always loading issue after installing Qt.
Update 2: I have now added Qt Notifications APIs SIS on the download link above. The new version of Ovi Store uses these new APIs as well.
Update 3 Recommended for Symbian ^3: Nokia team has finally made available a standalone download of the Ovi Store client app. Just visit the following link to download the latest version. Read more about this at official blog.
Direct Download Ovi Store App: http://lr.ovi.mobi/store/client-symbian-3/
Update 4 (26 Oct 2011) Download new Qt QML based beta Nokia Store app. 18mb download contains Qt runtime and the client. No need to install Qt. Get it from here.
My suggestion to Nokia / Qt Team: There should be similar Qt runtime download page optimized for mobile devices, for end users. Who disparately search on internet when Ovi Store stops working.
Have fun downloading great apps from Ovi Store!
// chall3ng3r //