I don't have many apps on the store.
But I am happy to see that my app was downloaded many times.
Only 0,001% give a comment and they always give 1 star because they can't download the app.
I think this is a big problem for all developer. There are many users that are reporting:
"can't install app" vote: 1/5
"application installed but doesn t appear in the application manager and ovistore still consider this one installed ! how can i make it works ?"
"no instala a pesar que descarga"
"Can't even install it ovi store is problematic. not that its my fault and I don't want to judge this app just because I can't try it. Blame nokia for not providing support to their users and lousy app store that we as users can't even try your app to begin with. screw nokia, developers are collateral damage to them. I'd suggest you join apples like I did its much more worth your time. Just advise from one dev to another."
I don't know what do, we should get a solution. The most users don't try it 5-6 times, they doesn't know what smart installer is and think the app doesn't work... but it is not the app, it is the installer that fails!
On the C7, when I try to install something from OVI store, sometimes it reboots the phone after 10 minutes of download! After the reboot I have to click on smart installer.
I know what smart installer is, but only because I am developing apps, a normal user can't see it and can't download it from the store because ovi store say that the app is already installed.
My question is:
- is it possible to delete all negative comments from the store where the user can't download the app? :P