I have the same problem. Red cross, not asking for pin.
My config is Xp home sp1
I have tried a lot of things.
Newest drivers from nokia, including testing the beta drivers.
Deactivating Com port and internal modem.
Setting the resources manually, some times this helps a little while.
Upgraded to lates bios and drivers from dell.
contacted Dell support and running diagnostics, no errors, no help.
The card usaually starts working again, asking for pin, if i uninstall and reinstall the driver.
If i then just reboot it usally still works.
But if i turn of the machine, eject the battery and let it be for 10 minutes it doesn't work any more.
Or if i turn it of and leave it over night, with the power in, it stops working.
Insertion of the d211 into the pcmcia slot is always detected.
When it stops working:
The problem is always that it wont detect the sim card and does not ask for the pin cod.
The sim card is inserted right, and not pushed to long in. It sticks out ca 1-1,5 mm.
I have tried the d211 card on another computer, no problem.
I have also gotten a new one fram nokia.
And today i got a new sim card, but i haven't had a chance to test this. But i have tried other sims before and had the same prblem.
If anybody has any tips or fixes i would be very glad.
We haven´t tested against just this Dell model, but here is some information.
Tray icon is shown only when card is inserted to machine and recognized correctly. Red cross over the icon means that card is in off mode. If you choose any of the available profiles card goes to searching mode (shows only card's picture in tray icon) and after connecting to network one of the network symbols over the card icon.
So it seems that system recognizes the card correctly, but there is no profile/network selected and this causes the off mode.
I'm sorry that i did not express myself clearly
The d211 doesn't find the sim card. I know this because it doesen't ask for the pin code, even though it's set to do so. So sim card detection is the problem. As long as it doesen't detect it i'm unable to select any other profile like gsm or gprs.
As i wrote in the erlier posting, it's an unstable problem. I can get it to work, for a short time, if i reinstall the driver. The Dell always detects the d211.
But since i'm not the only one with this problem i think this should be looked into.
thank you in advance for your responce.
We are sorry that we don't have this specific laptop model to test with. You can try with following actions to solve your problem.
- Test if the D211 works correctly without the pin code request (you might need to use cell phone or different machine to set the request off from from your SIM). Pin code request settings are located in Settings/Security tab
- If possible use different SIM card to test if it works with your D211 (It seems that your D211 is OK, because it works with other PC´s)
- If possible try your SIM with different D211 in your machine
There is one more way to get it working, stopping service and using the driver directly from property page. This way gsm/gprs connection can be established but sms servicies cannot be used.
Here are the instructions to do this:
1. Close D211 user interface.
2. Open command line window by running "cmd" from Start->Run...
3. Type "net stop d211ctl" to command line window and press enter.
4. Right click My Computer and select Manage.
5. Select Device Manager.
6. Double click Nokia D211 under Multifunction adapters.
7. Select Properties and Activate GSM/GPRS.
Now modem is active, and you can make GSM and GPRS connections.
You can also stop Nokia D211 service from Computer Management's
The product is sold with XP support and your latest official driver does not have XP support. You got to be kidding!?? Or?
What about the driver on the cd? Does that supports XP?:-)
I'm beging to have serious doubts about the overall quality of the d211 package.
We have bought identical Dell 8500 with XP home SP1 with BIOS A04 and Texas instrument PCI-4510 Cardbus controller. We have tested this for 2 weeks against Nokia D211 and have not managed to repeat the problem.
Can you provide any additional information of your PC enviroment and because problem is related to sim pincode request also info of your operator and type of sim.