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  1. Thread: Sales Reports

    by spol
    Replies
    14
    Views
    2,802

    Re: Sales Reports

    I'm sorry but I didn't know that there was an 7 day period before reports are generated. I never experienced any such delay and was unaware of the delay. This is a genuine mistake.

    It would be...
  2. Thread: Sales Reports

    by spol
    Replies
    14
    Views
    2,802

    Re: Sales Reports

    No. Other publishers have asked for this feature to be added but it's not available.

    Estimated sales are being updated at present; I'm afraid you probably had no sales.

    Sales on Ovi are...
  3. Thread: 95% drop in sales

    by spol
    Replies
    12
    Views
    2,488

    Re: 95% drop in sales

    Thanks Shaii.
  4. Thread: 95% drop in sales

    by spol
    Replies
    12
    Views
    2,488

    95% drop in sales

    Has anyone else noticed a 90%-95% drop in estimated sales since last Wednesday?
    I see reported sales but there has been a dramatic drop in the past two days. I'm hoping that it's a problem with the...
  5. Replies
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    Re: Our revenue share with operator billing.

    Thanks for coming on here and clarifying your position Kenny.


    First a point of clarification.



    I've spent a lot of time and effort trying to find how my revenue from Ovi is calculated....
  6. Replies
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    12,573

    Re: Our revenue share with operator billing.

    This is 100% incorrect. And I am 100% certain that this is incorrect; as I said earlier I did ask the tax authorities in my country. We are supplying software to Nokia and not the end user. This is...
  7. Replies
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    12,573

    Re: Our revenue share with operator billing.

    This is not true. There is no VAT liability on business to business transactions. The liability is Nokia's alone. Check out EU intra-community VAT rules... please.
  8. Replies
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    12,573

    Re: Our revenue share with operator billing.

    Another update... another reply from support.

    First a correction: We pay VAT on operator billed transactions at the local rate (the country where the sale takes place). However, we do pay VAT at...
  9. Replies
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    12,573

    Re: Our revenue share with operator billing.

    Hi Belabour,

    This does not add up. Check out double taxation rules. I can't understand how you could have to pay VAT twice. You never should. Can I suggest you contact the guys in support and ask...
  10. Replies
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    Re: Our revenue share with operator billing.

    Late last night I got another reply from the guys in Ovi support. Attached to the email was a breakdown of my sales and revenue. There are a couple of very interesting facts contained in this...
  11. Replies
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    Re: Our revenue share with operator billing.

    Got another reply from the guys in Ovi support. This one comes with a health warning... if you suffer from high blood pressure, perhaps you should skip my next post. I'll update this thread sometime...
  12. Replies
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    12,573

    Re: Our revenue share with operator billing.

    Got another reply from the guys in support last night. They still can't tell me how my estimated revenue was calculated. They're passing the query amongst themselves. It's must be very difficult to...
  13. Re: Being featured in the "recommended by Nokia" influence your Ovi Store sales?

    Here's part of a post I made to a different thread earlier...
  14. Replies
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    12,573

    Re: Our revenue share with operator billing.

    I got a reply from the support guys. They still can't explain the figures. They can tell me what the estimated revenue should be... but I can figure that out myself.

    No one inside Ovi understands...
  15. Replies
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    Re: Our revenue share with operator billing.

    Hi Jim,
    From my conversation with the Ovi support guys, we pay tax in Finland for all transactions across the EU. The VAT rate is the Finnish 22% for all European credit card transactions. I don't...
  16. Replies
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    Re: Our revenue share with operator billing.

    The following can be explained by the information I posted to this thread

    Greece 1.15 €
    Austria 1.15 €
    Portugal 1.15 €
    Estonia 1.15 €

    These appear to be credit card transactions, not...
  17. Replies
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    12,573

    Re: Our revenue share with operator billing.

    Blackberry App world has introduced operator billing. To allow for operator billing, developers now receive 70% of the gross instead of 80%. VAT is implemented in the same manner as the Apple and...
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    Re: Our revenue share with operator billing.

    Hi Jim,
    The link is broken. Can you check it...
    thanks
    spol
  19. Replies
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    12,573

    Re: Our revenue share with operator billing.

    An update back from the guys at support.
    They still can't account for the difference, but VAT does account for some of the difference.

    I can confirm that we pay the Finnish government VAT. This...
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    Re: Our revenue share with operator billing.

    Based on experience it's impossible. Not the answer you were hoping for but it's the reality of Ovi.

    Believe it or not, no-one can explain the breakdown in revenue. I had an email conversation...
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    Re: operator vs credit card payment methods

    Please see the attached screenshot. It explains that operator billing can not be turned off.
    Last December, I experimented with this. That is I tried to turn off operator billing. In no region where...
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    Re: operator vs credit card payment methods

    No you can't turn off operator billing.
  23. Replies
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    Re: operator vs credit card payment methods

    Can you please confirm that the operator may receive 60%?
    According to all documents, the operator will receive a max of 50% at the €1 price point.

    Has Nokia moved the goal posts?


    How are...
  24. Replies
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    Re: Payment system broken on Ovi

    Hi Symbianyucca,
    The problem is a couple of weeks old. Well, it could be older but it's a few weeks since I first reported it. Therefore I would assume that it's unrelated to the updates. OviAndrew...
  25. Replies
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    17,520

    Re: Ovi's search-function broken

    The new version of the site has been released.
    Last week OviAndrew told me that the problem would be solved in the "next version of the Ovi store".

    It's still broken.
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