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Type: Posts; User: Andrew Nokia; Keyword(s):

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    Sticky: New pricing for Indian Nokia Store

    New pricing for Indian Nokia Store brings further value to consumers, while business opportunities increase with launch of on-device Store downloads via two leading Indian Mobile Operators.

    For...
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    Re: account disabled

    Anurag,

    Once again, your account has been permanently disabled and will not be re-activated due to repeated violations to our Terms and Conditions. We take IPR infringements very seriously; the...
  3. Re: files pending since almost a month to publish on store

    Hi all, Andrew here.

    For those who have an existing support ticket with Nokia Publish Support and have not received a response, please provide me the ticket reference number and I will provide you...
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    Re: One Feed not updated

    This may be an issue with the App Wizard tool not refreshing the feeds correctly. Can you please write an email to Developer.support@nokia.com? I'll have this matter looked at.
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    Re: Long approval delays

    Sorry, I didn't get the IDs quite in time. What's the email ticket number? I'll look for the details there.
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    Re: Application not available for Belle

    I've thrown this on the priority list to get it expedited through the QA review. This should surface on the store within the next few days.
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    Re: Application not available for Belle

    @teromakela: It appears that the updated Belle devices were never processed. Can you please re-submit the file as well and I'll get this quick passed?
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    Re: Application not available for Belle

    @OneDeveloper: It seems that the latest submission(with the updated distribution) had not been published. Can you please re-submit the file component and I'll get this quick passed for you? It should...
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    Re: Linking to content in Nokia Store

    Hi TongMuan,

    Sorry for the delayed response. It does appear that this is a bug in the system. I'm escalating this to the R&D department for further investigation and will revert back to you...
  10. Re: Product cannot be found when using certain nokia models.

    It seems that E63, E5, and several other devices was just added today. This app is currently being reviewed for those devices and should be completed in a few days. Check the store sometime next week...
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    Re: Symbian (and Meego) Firmware issues

    I'll raise this as a feature request. It seems that this is in high demand.
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    Re: Application not available for Belle

    What's the content ID? I'll check this out.
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    Re: Long approval delays

    What's the content ID? I'll check it out and revert back to you.
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    Re: What's wrong with Nokia Store QA???!!!

    This has been escalated to the development department for further investigation. I apologize on behalf of the QA team. Please disregard all failed messages for now and I'll revert back to you shortly.
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    Re: February invoice

    This is true. It depends entirely the ratio between the operator payments versus the credit card portion. If most of your revenue consist of operator payments, you will likely see a larger...
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    Re: February invoice

    Well said Pippo!
  17. Re: Glitch followed by drop, am I the only one?

    Do you still see erratic behaviour in your reports?
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    Re: February invoice

    January's payout cycle (for December's revenue) was issued out in the first two weeks unless your actual revenue had not exceeded 100 Euros. We had proactively placed all payments less than 100 Euros...
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    Re: Ovi reports not working?

    The online reporting tool for paid content is experiencing a delay that is observed to be more than 24 hours. We are diligently working on getting the reports up-to-date and will provide you with...
  20. Re: Every night in maintance mode. No professional excuse. No professional developers

    This should have only occurred on the 8th of February. Have you tried clearing your cache or trying a different browser? What browser are you using right now?
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    Re: App not work to Belle?

    Hi Jaso80,

    Would you happen to have the name of your application or a content ID so I can check this out on my end?
  22. Re: More than one invoice in December 2011 !!

    Due to a system error found on the 9th of February, publishers have been receiving multiple emails with incorrect invoices attached. Please be advised that the attached invoices are invalid and...
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    Re: [moved] media failed QA

    What is the content ID of this application? Was it originally sent to be signed by us or did you have it signed by Java Verified?
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    Re: When is bank information required?

    This is correct. Note it can take up to several weeks for us to capture your bank details in order for us to issue you payments. If you plan to submit paid applications, you would want to enter your...
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    Re: Mail problem to PublishToOvi.support

    Alternatively, you can also email developer.support@nokia.com. This is the official email address for Nokia Publish Support.
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