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  1. Replies
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    Re: A few questions about the payment

    Hi

    Yes, that is correct.

    Thank you
  2. Re: Become registered pusblisher in Germany without having a small business?

    Hi,

    Yes, individuals are OK to register as Ovi Publishers.

    Thank you
  3. Replies
    5
    Views
    1,872

    Re: A few questions about the payment

    Hi


    I have reached € 100 threshold according to the Online Estimated Revenue. Why have I not been paid?

    There may be a couple of issues that you need to know:

    1. Banking Information: It may...
  4. Re: Who to contact regarding copyright infringement?

    Hi

    You may notify Nokia of copyright infringement on the Service by providing notice using one of the following:

    a) by email with “Copyright Notification” in the subject line to...
  5. Replies
    2
    Views
    3,737

    Re: Can't complete Publisher registration.

    Hi,

    In instances where there are difficulties in registering as publisher, please contact publishtovi.support@nokia.com

    Thank you
  6. Replies
    3
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    1,602

    Re: when do publishers get paid?

    Hi

    Yes, net sales have to exceed Euro 100 for Nokia to effect payment.

    Thank you.
  7. Re: I submitted my content item. Why can't I see my content item in Ovi Store?

    Hi

    Please give the content a couple of days to surface on the Ovi Store.

    Thank you
  8. Replies
    14
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    2,257

    Re: Problem with Payment

    HI

    The quickness of payments depends on what method of billing you selected when uploading your apps. Selection of operator billing takes an average of 90 to 120 days for the operators to settle...
  9. Replies
    3
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    1,543

    Re: About the estimated revenue

    Hi

    There is a disclaimer on the reports section.

    Revenue estimates are provided as a courtesy and are NOT guaranteed by Nokia. Actual revenue may vary and are paid according to the governing...
  10. Replies
    8
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    3,639

    Re: New Version Notification to User

    Hi

    a) At this time, not yet
    b) No
    c) App update would be the same

    Thank you
  11. Replies
    597
    Views
    123,885

    Re: Ovi reports not working?

    Hi

    The Ovi Publish team is aware that there are current issues in the reporting system. The team is addressing these issues.

    Please note that the system is still capturing the results...
  12. Replies
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    1,586

    Re: Regarding Payment

    Hi

    Yes, that information was right.

    If payments to you are 100 Euros or higher, it will be remitted to you by Nokia. As mentioned, operator billing takes more than a few months so payments...
  13. Replies
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    4,508

    Re: Bank Code / Number

    Hi

    Each country bank has diffeerent codes and account numbers. The best way to get help with this is to email publishtoovi.support@nokia.com and add as a subject: bank code/number assistance
    ...
  14. Replies
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    1,780

    Re: I did not get paid for the second month?

    Hi

    Yes, if the bank information is either missing or not correct, the payment cannot be remitted to you. Also, there is a minimum amount of 100 Euros that you need to reach for a payment to be...
  15. Replies
    3
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    1,805

    Re: Reports not working again???

    Hi

    There is possibly maintenance taking place.

    Note that the system continues to capture all the information internally.

    Thank you
  16. Replies
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    1,375

    Re: How long to get a Developer Certificate?

    Hi

    Acquiring a certificate should not take more than a day or two. If it takes longer, suggest you email publishtoovi.support@hokia.com again and include in your subject: developer certificate...
  17. Re: Anybody else noticing the reports are not working?

    HI

    The reports have been down for a a couple of days. The issue should be resolved by now. Please not that although the reports were not updated when there was an issue, the internal system did...
  18. Replies
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    6,391

    Re: How you promote your Ovi app?

    HI

    The one thing you need to do is provide the necessary uploads for your content (screenshots of different sizes) that are optional when you upload content. These would be needed to promote your...
  19. Replies
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    6,391

    Re: How you promote your Ovi app?

    Hi

    You can use this link to promote your app

    http://promotions.ovi.com/omt

    Thank you
  20. Replies
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    Re: 11.2.11 announcement concerns

    Hi

    With over 200M Symbian devices in the market and and another 150M to be shipped, it makes good financial sense to continue to support the platform.

    Thank you
  21. Replies
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    Re: Future of Ovi Store for Symbian apps?

    Hi

    The Microsoft WP7 is a long term partnership so in the near term, there still remains a huge installed Symbian base(200M) and more than a 150M devices still to be shipped. So, it makes good...
  22. Re: How to get rid of those installation issue "reviews"?

    HI

    Please email publishtoovi.support@nokia.com with subject: installation issues of app on ovi store. Do provide the app name and why the comment should be removed

    Thank you
  23. Re: Online reporting doesn't show number of sales anymore

    HI

    Yes, there was a reporting issue over the new year.
    Please note that even with the issue, the numbers are still being captured internally by the system.

    Thank you
  24. Re: A partial overview of Ovi Store at 6:30 GMT 30/10/10 browsing it from computer

    Hi

    The popularity calculations are run every day and are based on downloads over the previous week. . In any case the intent is that Nokia is using short term popularity and calculating every day...
  25. Re: How long it takes to receive a publisher UID for Ovi free signing?

    Hi

    Please give the team 2 business days to respond with the requirements.

    Thank you
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