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  1. Replies
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    Re: Ovi reports not working?

    Reports are in CHINESE today, again.

    Unbelievable. They haven't fixed ANYTHING.
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    Re: Ovi reports not working?

    You're right.

    Please also note that this damn thing still DOESN'T WORK, as not only July data past Jul 20 aren't visible, but also AUGUST DATA DON'T SHOW UP (Aug 1st stats should already be...
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    Re: Ovi reports not working?

    Wow. Data for FOUR DAYS (Jul 17-20) has gone through the Proxima Centauri system and appeared in the reports. At this pace, the rest of the data should reach me before Christmas. That's assuming...
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    Re: Ovi reports not working?

    On Saturday Andrew AtNokia said:

    "The fix has been applied on Friday, only the data has to go through to the reports".

    Considering that it's Wednesday now, it must be a REALLY LONG WAY the data...
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    Re: Ovi reports not working?

    .... Tuesday evening, and the damn thing still doesn't work. Fifteen days now.



    You got the invoice, not the payment. It's not the same. Let's see if/when they submit the actual payments.
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    Re: Ovi reports not working?

    May I suggest a free Lumia for every publisher as a compensation for all the issues and delays? :p

    It would improve Nokia's figures of shipped Lumias by 20% or so :)
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    Re: Ovi reports not working?

    They haven't been able to fix the God damned breakdown reports since DECEMBER 2011 and you believed they could fix the entire system in a couple of days? Come on.
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    Re: July invoice?

    How can EVERYTHING break at once and in such a way that fixing it takes weeks?
    Has an atomic bomb been dropped at Finland, or wherever that thing is located?
    Or is the system built from Lego...
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    Re: Ovi reports not working?

    I no longer have any hopes regarding Nokia itself. But it doesn't mean that I (or anybody else) should give up on the revenue they owe us. They sell our software and take money for it. If they...
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    Re: Ovi reports not working?

    OK, guys, I don't know what is going on but it's really getting over the top.

    - Online reporting TOTALLY DEAD now for OVER A WEEK

    - No July invoice, no payment.

    - No breakdown reports

    ...
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    Re: Ovi reports not working?

    For me the most annoying issue is that they KEEP MY MONEY, refuse to send the breakdown reports, invoices, and fix the online reporting. I was promised few weeks ago to get the July invoice on Jul...
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    Re: Ovi reports not working?

    You're not alone. In case of my application, searching by keywords stopped working, again. Previously, I spent A MONTH making them fix it. They eventually did and it worked.... until the next...
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    Re: Ovi reports not working?

    That's exactly what I wrote to Nokia Publish yesterday - that it's completely disrespectful. Since the beginning of 2012, at least ONCE A MONTH the damn thing stops working for many days (SIX at the...
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    Re: Ovi reports not working?

    Five days now and this ****ing thing still doesn't work.
    I love the Nokia store.
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    Re: July invoice?

    The last update I got was on July 16th. Since then NOTHING, even though my applications are on top of Best sellers list in the store.

    How can a company like this not be able to fix such a basic...
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    Re: Ovi reports not working?

    After weeks of struggle, they eventually corrected my online reporting..........

    for two weeks.

    Three days ago it stopped working completely, again.

    Multiple sales daily until July 16th, and...
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    Re: Ovi reports not working?

    My new application was published EIGHT days ago. It is on the BEST SELLERS list so it must have some decent sales. It has comments/ratings that only those who bought it could post.

    The online...
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    Re: Ovi reports not working?

    Don't you guys think that it's really funny how my application is listed at a very high location of the BEST SELLERS list of N9 apps on the Nokia store while the online reporting still hasn't...
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    Re: Ovi reports not working?

    Guys, first of all please note that the SEARCH function in the store is completely broken now. It looks that new apps are not being indexed for searching, neither by their NAME nor by any of their...
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    Re: What a NIGHTMARE this store is

    Yet another week gone.

    Still no single breakdown report.

    No invoice.

    No payment, even though Publisher Support has CONFIRMED to me in written that my ACTUAL revenue is much higher than...
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    Re: Ovi reports not working?

    Yes, sales suddenly went down (by an order of magnitude) a couple of weeks ago and never improved. It seems that the reporting now gets updated every couple of days rather than daily, but it still...
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    Re: End user support

    Funny how no one commented on this since March. Does this forum still have any purpose?

    I have the same problem as conxt. My application does not work on PR1.0 of Harmattan due to older location...
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    Re: Ovi reports not working?

    It's amazing how few developers bother to post about all the issues with the Nokia store. Apparently majority of them do not mind not having ANY information and control over Nokia selling their...
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    Re: Ovi reports not working?

    It looks that they updated the reports ONCE in the past week, and then STOPPED updating, again. How nice.
    So now we don't have ANY reliable source of information about sales.
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    Re: Ovi reports not working?

    My reports have also been updated, but only in case of MeeGo (N9). Sales from the past week suddenly appeared, which proves that online reporting didn't work last week.

    Unfortunately, Symbian...
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