I'm sure one of you techies can help me with this. I've seen that this is a common problem that Nokia refuses to fix, which is unbelievable!!! I have an external IR port (serial cable), and Nokia PC Suite won't recognize the phone! The IR port recognizes it, and even reports "Nokia 6360" being connected. But the PC Suite still says "No phone is installed."

But until they either get their act together, or go under due to lack of good customer relations, is there any fix to it, or any other software out there (that doesn't cost a fortune) that I can use instead?

Thanks much,