I have Nokia PC suite 4 installed and can read/write to the mobile. I have checked and I have W2K Ver5 SP2. I have loaded the hotfix, or I think I have?? I have tried reloading PC suite etc and still no joy. When I try to use it as a modem, the connection is made and the number appears on the handset but the call fails. I get 'the beeping' noise (not the busy one!). If I subsequently use the handset redial feature, the call goes through without a problem? Can anyone tell me what the actual MS updates are and any other info, about where I'm going wrong??? PLEASE!! My company IT dept are as useful as a chocolate fire guard. Thanks Rob