×

Discussion Board

Results 1 to 3 of 3
  1. #1
    Registered User
    Join Date
    Oct 2007
    Posts
    1

    Unhappy Unable to install. Constrained by the certificate

    Hi Nokia Experts and Symbian developers,

    I get a big problem with Nokia Signing and I think that there are so many developers get the same problem to me. I signed my application and installed it perfectly onto my phone (N95) and my friend phone (E60). But when I deliver it to my client , he can't install it to his phone (N95) ?! He got the message "Unable to install. Constrained by the certificate" !

    People say this problem is come by setting wrong IMEIs but the IMEIs are correct! Why it can install perfectly on my phone and E60 but can't install on my client phone ?!

    I found a topic somewhere in this discussion board said that "change the installation dir to epoc32". I made this change and got a further step on my client phone, it asked for memory device to install on (Phone memory or Ext Memory card) then after selecting 1 device, it showed this error message ?!

    I dont understand and find no way to solve it because I can't guess where it the root cause of this problem ?!

    I did hard-reset the phone, I did upgrade the new firmware of the phone, I did format the phone and I did set the phone to allow install all applications but IT DOESN'T WORK!

    Anyone help me to solve this problem please ? I highly appreciate

  2. #2
    Nokia Developer Champion
    Join Date
    Mar 2006
    Location
    Helsinki, Finland
    Posts
    8,347

    Smile Re: Unable to install. Constrained by the certificate

    Quote Originally Posted by anhquan View Post
    I get a big problem with Nokia Signing and I think that there are so many developers get the same problem to me. I signed my application and installed it perfectly onto my phone (N95) and my friend phone (E60). ..
    And how did you sign your .Sis file? Would you please elaborate more about your signing process?

    Kiran.

  3. #3
    Super Contributor
    Join Date
    Nov 2004
    Location
    Wiltshire, UK
    Posts
    3,644

    Re: Unable to install. Constrained by the certificate

    Your developer certificates are valid only for the IMEI numbers you specified when you requested a developer certificate.

    You will need to get your customers IMEI number and include it with your own then request a new developer certificate and re-sign your sis file so both the IMEI's are included in the developer certificate.

    To remove this restriction you will need to have your application Symbian signed.

Similar Threads

  1. Cannot install certificate on E60
    By ahof in forum General Development Questions
    Replies: 4
    Last Post: 2009-01-23, 10:05
  2. is it possible to install personal certificate?
    By btosic in forum Symbian Networking & Messaging (Closed)
    Replies: 3
    Last Post: 2008-04-10, 15:00
  3. Replies: 2
    Last Post: 2007-04-30, 06:30
  4. Replies: 1
    Last Post: 2007-04-16, 11:05
  5. Failed MIDlet install with VeriSign certificate
    By chgru in forum Mobile Java Networking & Messaging & Security
    Replies: 14
    Last Post: 2006-06-06, 16:57

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
×