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  1. #1
    Registered User
    Join Date
    Oct 2007
    Posts
    2

    Arrow Problem with my Inbox after restore the backup

    Hi,
    I've bought N73 a few days ago and tried to restore my backup from the old 7610 (Messages and Contacts) with PCSuite 6.84....
    Everything was all right except the Inbox...
    All of the messages have the sender's number instead of their name!!
    This problem is only in my inbox, in the sent section i have the messages with contacts name.
    I tried to sync my phone with PCSuite, wondering, there was the sender's name..!!
    Still in my inbox there is no sender's name for the messages.
    What can i do to adjust it, having the names instead of the numbers?

  2. #2
    (Retired) Nokia Developer Admin.
    Join Date
    Jan 2006
    Location
    Michigan
    Posts
    4,664

    Re: Problem with my Inbox after restore the backup

    Hi,

    PC Suite is an end user product andend user products support questions should be addressed Nokia's online support sites http://www.nokia.com/support not here in Forum Nokia. Additionally your warranty should tell you where to get help for your phone.

    There also is a unmonitored product support forum that is and where you can get attention and solutions from other users http://discussions.europe.nokia.com/ If you post your question there you may get a response.

    I'm sorry we couldn't help but Forum Nokia is only for developer's support.

    I hope this helps,

    Ron

  3. #3
    Registered User
    Join Date
    Oct 2007
    Posts
    2

    Re: Problem with my Inbox after restore the backup

    Hi Ron,
    I've contacted the warranty but no helpful advices, they said it's the platform causes and...
    I'll try the support center and discussions.europe.nokia.com as you've mentioned.
    Thank you very much for your helpful advices..

  4. #4
    (Retired) Nokia Developer Admin.
    Join Date
    Jan 2006
    Location
    Michigan
    Posts
    4,664

    Re: Problem with my Inbox after restore the backup

    Quote Originally Posted by golagha View Post
    Hi Ron,
    I've contacted the warranty but no helpful advices, they said it's the platform causes and...
    I'll try the support center and discussions.europe.nokia.com as you've mentioned.
    Thank you very much for your helpful advices..
    I'd just be guessing but it my thought is maybe the format changed in versions, so that the fields are moved up or down one or more separator.

    Good luck, it could be worse

    Ron

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