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  1. #1
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    Re: Firmware version - N95 8GB

    I wanted to find an answer to my question and I've searched from web. My answer was seen in link http://discussions.europe.nokia.com/...e=1&format=all
    but this message was deleted. One of my friend bought N95 8GB and it has product code of 0553640. He anted me to update his phone via web update but this phone was not recognized. When I checked from http://europe.nokia.com/A4305060 I saw there is an update. Can you please help me which country does this product code belong?

  2. #2
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    Exclamation N95 8GB Unknown Product Code 0553640

    I wanted to find an answer to my question and I've searched from web. My answer was seen in link http://discussions.europe.nokia.com/...e=1&format=all
    but this message was deleted. One of my friend bought N95 8GB and it has product code of 0553640. He wanted me to update his phone via web update but this phone was not recognized. When I checked from http://europe.nokia.com/A4305060 I saw there is an update. Can you please help me which country does this product code belong?

  3. #3
    Nokia Developer Moderator
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    Re: N95 8GB Unknown Product Code 0553640

    According to the Nokia Software Updater web page the latest firmware version for the phones with product code 0553640 is 11.0.026. So the product code is known. Who says otherwise?

    You have to clarify the part with "the phone was not recognized". That sounds like a PC Suite or Connectivity Drivers issue. See http://europe.nokia.com/A4577229#faq33

    However, this kind of issues are best discussed on the end-user support pages. See http://europe.nokia.com/A4577229#faq21
    -- Lucian

    If you are not yet a DVLUP member it is time to correct that mistake :) Click here to join: http://www.dvlup.com/lucian/Invite

  4. #4
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    Re: N95 8GB Unknown Product Code 0553640

    Thank you for your reply, but I've already written in my message that I saw the update 11.0.026 when I checked from Nokia update availability site. I couldn't see this product code when I checked all N95 8 GB product codes. When I connect the phone to pc via USB cable and start NSU during recognition process I received an error saying that "Information could not be taken from phone" I cannot say you the exact error info cause I'm using Turkish version of Nokia Software Updater. I start to think that may be this product code belongs to one of the GSM operators or special edition, etc. In addition to all of these, the phone was purchased from Dubai. I wonder if this phone is Dubai special edition?????

  5. #5
    Nokia Developer Moderator
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    Re: N95 8GB Unknown Product Code 0553640

    Quote Originally Posted by marslanoglu View Post
    I couldn't see this product code when I checked all N95 8 GB product codes.
    Is there an official list of product codes?

    Whatever it is special about the product code PC Suite should be able to read it. You should try a reinstall.

    Anyway, this is an end user problem, we cannot help you here.
    -- Lucian

    If you are not yet a DVLUP member it is time to correct that mistake :) Click here to join: http://www.dvlup.com/lucian/Invite

  6. #6
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    Re: N95 8GB Unknown Product Code 0553640

    Below you can see the list for product codes of N95 8GB.
    0550348: FRANCE
    0550352: ALPS
    0549487: EURO1
    0550359: EURO2
    0550370: TURKEY
    0550372: SCANDINAVIA
    0550373: BALTIAN
    0550798: RUSSIAN
    0550799: UKRAINE
    0550800: BELARUS/MOLDOVA
    0550375: CIS, Bulgaria
    0550378: EURO3
    0550379: BALKANS
    0550801: GREECE, CYPROS
    0550802: ISRAEL
    0555180: SINGAPORE
    0555181: MALAYSIA
    0555187: EMERGING ASIA
    0550455: INDONESIA
    0550454: NEW ZELAND
    0550453: AUSTRALIA
    0550459: THAILAND
    0550457: VIETNAM

    You can easily see these codes from Read Me's of EMEA & APAC firmware packages and you can see when you search from internet. I've installed latest PC suite and NSU: the result is the same. I used my friends' computers. The result is the same. So, this is not an end user problem. NSU can not take information of this phone. I wrote in my first message, somebody also wrote a message about this product code but this message was deleted. Nothing can be found about this product code when you search from internet. So, there must be something about this product code. I hope one of Nokia's responsible person will answer me. Thanks.
    Last edited by marslanoglu; 2007-12-10 at 12:04.

  7. #7
    Nokia Developer Moderator
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    Re: N95 8GB Unknown Product Code 0553640

    Ok, now I understand how you got the info. But still I cannot help you, and this is the wrong forum for asking help. This forum is for 3rd party developers, nobody from NSU or any other Nokia product related services has any business of reading this info.

    Contact the end-user dedicated forums or Nokia's Customer Care service, they will be able to give you more info. Also, the closest Nokia Service Point can update your phone's firmware, probably for free is if it is under warranty.

    Best regards,
    -- Lucian

    If you are not yet a DVLUP member it is time to correct that mistake :) Click here to join: http://www.dvlup.com/lucian/Invite

  8. #8
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    38

    Re: N95 8GB Unknown Product Code 0553640

    How I will Find out the product serial in Programming and reading the product serial number can you help me out
    Quote Originally Posted by ltomuta View Post
    Ok, now I understand how you got the info. But still I cannot help you, and this is the wrong forum for asking help. This forum is for 3rd party developers, nobody from NSU or any other Nokia product related services has any business of reading this info.

    Contact the end-user dedicated forums or Nokia's Customer Care service, they will be able to give you more info. Also, the closest Nokia Service Point can update your phone's firmware, probably for free is if it is under warranty.

    Best regards,

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