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  1. #1
    Regular Contributor
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    Nov 2007
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    88

    Installing signed application in 6210 Navigator

    Hi

    I tried to instl the signed applicaion on 6210, there i am getting an error certificate error contact the application supplier

    I have done the setting as
    Application manager->settings->Software installation->all
    Application manager->settings-> online certificate check->off

    Please give me the suggestions

    Regards
    Deepa.G

  2. #2
    Registered User
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    Sep 2007
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    Bangalore
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    868

    Re: Installing signed application in 6210 Navigator

    Hi,
    Check your mobile date. If it is old some times this certificate error will come

  3. #3
    Regular Contributor
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    Nov 2007
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    88

    Re: Installing signed application in 6210 Navigator

    Hi

    I got these information on this set

    Software version 03.08
    Software version date 11-Jun-2008
    Custom version 03.08.c00.01
    Custom version date 11-Jun-2008
    Language set 15.01
    Model 6210 Navigator
    Type RM-367

    Regards
    Deepa

  4. #4
    Super Contributor
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    Apr 2003
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    USA, CA
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    7,191

    Re: Installing signed application in 6210 Navigator

    Which certificate are you using for signing? Does the corresponding root certificate exist on the phone (note that you cannot install a code/Java ME signing certificate on your phone)?

    bhanuchandar.k trid to ask if your phone's clock is in correct time. Is it?

    Hartti

  5. #5
    Registered User
    Join Date
    May 2006
    Posts
    10

    Re: Installing signed application in 6210 Navigator

    Hi, we also have the same problem. The device date and time is set properly and the certificate we are using is Thawte. The SW version is the same as that of Deepa msc's.

  6. #6
    Registered User
    Join Date
    Sep 2008
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    3

    Re: Installing signed application in 6210 Navigator

    I also have the same issue. I have used Thawte certs, checked device dates, application settings and cert trust options etc and have the same SW as Deepa Msc's and the Thawte root certificate is installed on the phone.

    Note:
    My "Signed" application installs fine on Nokia 6110's and N95's, but fails with the Nokia 6210.

    My "unsigned" application installs fine on the 6210.

    Even a simple "Signed", "Hello world" fails with the same error, so that rules out any features my application is trying to access that are no longer available on the 6210.

    Any ideas?

  7. #7
    Super Contributor
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    Re: Installing signed application in 6210 Navigator

    What are the trust settings of the Thawte MIDP certificate on the phone?
    (that can be found under Options when you are checking the authority certificate list)

    Hartti

  8. #8
    Registered User
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    Sep 2008
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    3

    Re: Installing signed application in 6210 Navigator

    There is a "Thawte Premium Server CA" and "Thawte Server CA" certificate with the following options (NB: there is no "Thawte MIDP" certificate on the phone).


    Internet
    Yes
    Online certif. check
    Yes
    VPN
    No

    I have switched these settings on and off with no result.

    There are 4 MIDP2 certs from other vendors (2 x Nokia, 1 x GeoTrust and 1 x Verisign)
    The trust settings on these certificates are different:

    App installation
    Yes

  9. #9
    Super Contributor
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    Re: Installing signed application in 6210 Navigator

    Ok, so Thawte MIDlet signing certificate is not unfortunately available on your phone (or the regional version of the phone firmware).
    Unfortunately there are these regional, operator and phone model level differences between available certificates.

    Hartti

  10. #10
    Registered User
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    Sep 2008
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    3

    Re: Installing signed application in 6210 Navigator

    Thanks Hartti. I checked the 6110 and N95 certs and they both have MIDP2 Thawte Premium certs on them, hence my app installs fine on them.

    I thought my app was validated against the "Thawte Premium Server CA" cert only... Appears not to be the case.

    I assume my best option is to switch to Verisign certificates?

  11. #11
    Registered User
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    Jul 2007
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    7

    Re: Installing signed application in 6210 Navigator

    So conclusion: You can use only Verisign signed midlets with in 6210, Thawte is not supported.

    It seems to be the first really important phone what I've found that does not have the Thawte MIDP certificate (of course there are motorolas, some samsungs etc). Question to Nokia - can I hope that this is firmware bug and it will be fixed in short timeframe, with newer releases?

  12. #12
    Super Contributor
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    Apr 2003
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    Re: Installing signed application in 6210 Navigator

    jaakl,

    Firmware updates do not add certificates on the phone. That requires special equipments.
    In addition, there are differencies in included certificates between phone models. There is also regional differencies and some operators require different set of certificates on the phone.

    Hartti

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