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  1. #1
    Registered User
    Join Date
    Aug 2008
    Posts
    2

    Outgoing SIP calls fail: internet telephone service not available

    I configured my Nokia E71 phone to use my SIP account with budgetphone.nl, a local VoIP provider. I used the following settings:

    Settings -> Connection -> SIP settings

    Profile name: Budgetphone
    Service profile: IETF
    Default access point: KPN UMTS
    Public user name: sip:31107142219@budgetphone.nl
    Use compression: Yes
    Registration: Always on
    Use security: No
    Proxy server: <not configured>
    Registrar server:
    Registrar server address: sip:sip.budgetphone.nl
    Realm: budgetphone.nl
    User name: 31107142219
    Password: <my password>
    Transport type: Auto
    Port: 5060

    Settings -> Connection -> Internet telephone

    Profile name: default
    SIP profiles: Budgetphone

    The account registers succesfully, and I can receive calls on my VoIP account. However, whenever I try to make an outgoing call to a phone number through VoIP (Options -> Call -> Internet call), it tries to call to <phonenumber>@sip.budgetphone.nl and returns the message:

    internet telephone service not available

    This makes sense to me, as the number I try to call does not exist at sip.budgetphone.nl. When I try to call a number that DOES exist at budgetphone.nl, it indeed works. However, it is unclear to me how I should call a phone number through SIP.

    Some additional information:
    - It does work for me when I use a software SIP application on my computer
    - It is no restriction with my UMTS provider; I tried it both with wireless and UMTS

    I'd really like to get this to work, as I bought my phone without a plan.

    Thanks,

    Maarten

  2. #2
    Registered User
    Join Date
    Aug 2008
    Posts
    2

    Re: Outgoing SIP calls fail: internet telephone service not available

    Now I know, it does not work because I'm stupid.

    Please ignore this!

    Thanks,

    Maarten

  3. #3
    Registered User
    Join Date
    Jan 2009
    Posts
    1

    Re: Outgoing SIP calls fail: internet telephone service not available

    I had some outgoing call-problems also. In my case I connected to a pbx. I forgot to check the box for a direct outsideline. Allso a bit stupid.
    Last edited by mnieuwboer; 2009-01-21 at 13:50.

  4. #4
    Registered User
    Join Date
    Aug 2009
    Posts
    1

    Re: Outgoing SIP calls fail: internet telephone service not available

    Quote Originally Posted by rkocher View Post
    Now I know, it does not work because I'm stupid.

    Please ignore this!

    Thanks,

    Maarten
    Hi could you tell us what was wrong cause I have the same problem i can recive calls but i cant make any and its giving me the same error that u had

    regards

  5. #5
    Registered User
    Join Date
    Jan 2011
    Posts
    1

    Re: Outgoing SIP calls fail: internet telephone service not available

    I have an E90 and since just before Christmas it has exactly this error: Registration and incoming calls succeed but when I attempt an outgoing call it gives me the "Internet telephone service not available. etc.." message. My SIP settings are:

    Profile: PV
    Service profile: IETF
    Default a/p: MySSID
    Public U/N: sip:6000000@sip.plus.net
    Use compress: No
    Reg: Always On (tried 'When needed')
    Use security: No
    PROXY - 2nd level menu:
    sip:natproxy.plus.net
    Realm: newsip
    User name: 6000000
    Password: **** - changed three times to ensure correct, fails to register if "bad"
    Loose routing: Yes
    Transport: UDP
    Port: 5082
    REGISTRAR - 2nd level menu:
    sip:sip.plus.net
    Realm: newsip
    User name: 6000000
    Password: **** - changed three times to ensure correct, fails to register if "bad"
    Transport: UDP
    Port: 5060

    I have tried this on three very different WiFi networks - all of which DID work until mid-December - one is public WiFi, other are private.

    I saw several old posts when I searched and I have read most of them but I have yet to see an actual answer for an E90 - the SIP guide and config tool seems to be S60s? but I can't be too sure as I am not 'into' mobile 'phones - I just want them to work...

    If anyone wants to comment on whether an E65 or E95 would work any better then that would be useful - I need SIP, Web and E-Mail - GPS would be nice but I don't have a pile of cash for an unlocked Smartphone at the moment... If the SIP on 3G was better than my E90 that would also help.

    Thanks in advance to anyone who can provide help, inspiration, ideas, suggestions - anything to turn back the clock to a working SIP client. Cheers, BR.

  6. #6
    Registered User
    Join Date
    Mar 2004
    Posts
    1

    Re: Outgoing SIP calls fail: internet telephone service not available

    Hello!
    I have had the same in my E71. Registration succesfull, receiving possible, but calling out impossible. I have changed the option Send my internet call ID to Yes and now it is working. The path is: Tools > Settings > Phone > Call > Send my internet call ID.
    Hope that will help. Brgds
    Last edited by arplow; 2011-01-09 at 18:00.

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