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  1. #1
    Regular Contributor
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    Mar 2007
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    Question How do you guys choose whom to reply?

    Hi,

    I have posted a few threads explaining the problem and many times I would just not get any reply. I was wondering like how do you guys decide whom to reply and whom not to? Is it like "avoid if you don't know the answer" policy.. or you find questions so "stupid" to answer.. or what..??

    Please reply to at least this thread...

    Thanks!
    Ruchir

  2. #2
    Nokia Developer Moderator
    Join Date
    Feb 2006
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    Oslo, Norway
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    28,734

    Re: How do you guys choose whom to reply?

    You are mis-interpreting the word 'services' in "Feedback on Forum Nokia Services": in case of the Discussion Boards, the 'service' is not about answering your questions, but providing the DiBo itself, so you can reach other developers, who may answer your questions. Just check your threads, and you will see that with a few exceptions (Jukka and Lucian) most answers originate outside from Nokia.
    If you want a question to be answered by Nokia people, you can raise a paid Technical Support case, with this new design, you can easily do that via the eStore link above.

  3. #3
    Super Contributor
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    Nov 2004
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    Wiltshire, UK
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    3,644

    Re: How do you guys choose whom to reply?

    I see from your profile you have two unaswered questions in about 50 posts.

    1. N95-8gb - no idea, this is something you would need to raise with Nokia support to see if it is a known issue with that firmware variant.

    2. APS version - The software installer should do version checking and not install an older version over a newer version. The only way your program could check in code to see the sis file version installed is currently a Symbian partner API and as such no support on it can be given.
    Download Symbian OS now! [url]http://developer.symbian.org[/url]

  4. #4
    (Retired) Nokia Developer Admin.
    Join Date
    Jan 2006
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    Michigan
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    4,664

    Re: How do you guys choose whom to reply?

    There are many fields that have a beter chance of getting answered than others. Audio questions (I moved it there) are one of the lowest response rates. We try to have moderators and experts for all technologies but can not always achieve that.

    Ron

  5. #5
    Regular Contributor
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    Mar 2007
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    Re: How do you guys choose whom to reply?

    Thanks Paul & Ron!

    I always thought that this website is a way of reaching Nokia support and was not aware of the eStore facility.

    My company already has partnership with Nokia, but we always get advise of putting the query on Forum Nokia first before they start looking into matter.

    I have one more question (link given below)... if you can get me some help of this issue. I will be very very thankful to you!

    http://discussion.forum.nokia.com/fo...d.php?t=146745

    Thanks again.
    Ruchir
    Ruchir

  6. #6
    (Retired) Nokia Developer Admin.
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    Michigan
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    Re: How do you guys choose whom to reply?

    I'll move this to the VoIP board to see if that helps.

    Ron

  7. #7
    Regular Contributor
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    Mar 2007
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    Re: How do you guys choose whom to reply?

    Thanks Ron! I really appreciate it!
    Ruchir

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