Ok im not sure if anyone can help me but Ive tried the support and had no reply. Since I purchased my first nokia and downloaded nokia music a month and a half ago nokia music has been essential for me. 2 days ago it started crashing. I contacted Nokia music and got no response. I attempted to uninstall the software but it kept trying to install and told me that I already had a version :S? I deleted the entire nokia folder. It is still telling me that I already have a version installed when i try and remove from programs list in control panel. I cant even reinstall. Someone if you can please help.