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  1. #1
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    Nov 2008
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    [moved] 5320XM application installation problem

    hi, experts.

    i just want to ask solution regarding this error.
    i tried to install some application but it comes with an error saying that "UNABLE TO INSTALL PROTECTED APPLICATION FROM UNTRUSTED SUPPLIER".
    what should i do to solve it?
    my software version is: 04.13
    do i need to update my phone?
    i already check my setting but still errors shows..
    please help..

  2. #2
    Nokia Developer Moderator
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    Re: 5320XM application installation problem

    Your application is signed with a less-capable certificate than it would need. You should make sure that the settings of the Application Manager allows to install "All" kind of applications, otherwise you should contact the supplier of the app.

  3. #3
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    Re: [moved] 5320XM application installation problem

    sir, i already check my settings and it set under the SOFTWARE INSTALLATION was set to ALL but still errors comes out..

    additionally, theres no camera shutter settings which give the user choice if they want to set it OFF or ON.

    I think, Nokia Developers should provide updates to fix this errors..

  4. #4
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    Re: [moved] 5320XM application installation problem

    And what about certificate?? Is it self-signed certificate?? If you use self-signed certificate, make sure that your application uses unprotected UID, i.e. 0xA0000000 - 0xAFFFFFFF. If you use protected UID (0x20000000 - 0x2FFFFFFF) or legacy UID (0x10000000 - 0x1FFFFFFF) with self-signed certificate, you will get this message.

  5. #5
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    Re: [moved] 5320XM application installation problem

    sir, why im getting that error? can you elaborate more about protected application?
    so, im not able to install application with my 5320XM..?

  6. #6
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    Re: [moved] 5320XM application installation problem

    sir, how do i know that my application is protected or unprotected with?

  7. #7
    Nokia Developer Moderator
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    Re: [moved] 5320XM application installation problem

    You can try dumpsis, it is bundled with the more recent SDK-s. Then petran/elftran can show you further details when used with the "-dump s" switch.
    However I have a feeling that "my application" is an euphemism, and the previous line contains many cryptic expressions.

  8. #8
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    Re: [moved] 5320XM application installation problem

    Sir, what is dumpsis for? is this application help me to fix those errors?

  9. #9
    Nokia Developer Moderator
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    Sep 2004
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    Tampere, Finland
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    Re: [moved] 5320XM application installation problem

    dumpsis.exe is the reverse of makesis.exe. As the developer of a given application there's little that this tool can do for you, you already know that goes in the SIS file since you have the original PKG script and the source binaries as well.

    If you are not a developer then you have no business trying to solve this installation problem. Just report the issue to application's developer and wait for him to provide a working version.
    Last edited by ltomuta; 2009-05-09 at 12:04.
    -- Lucian

    If you are not yet a DVLUP member it is time to correct that mistake :) Click here to join: http://www.dvlup.com/lucian/Invite

  10. #10
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    Re: [moved] 5320XM application installation problem

    Sir, you mean dumpsis.exe can fix my file(application)?
    is there any available updates for nokia 5320 (RM409, 04.13) right now?

    i try to use nokia software updater but i cant install it on my PC.. has any alternate one?

  11. #11
    Nokia Developer Moderator
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    Re: [moved] 5320XM application installation problem

    dumpsis is a tool, not a spell. It can help you fix some problems with your application but it cannot fix them for you

    Forum Nokia does not release firmware, Nokia does. Please check for software updates at http://europe.nokia.com/get-support-...e/can-i-update
    -- Lucian

    If you are not yet a DVLUP member it is time to correct that mistake :) Click here to join: http://www.dvlup.com/lucian/Invite

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