One of our apps has recently failed the Ovi QA for a reason we have yet to fully understand.
It appears that an Ovi QA tester has decided that one of our apps should have a bit of functionality that is not currently included in the app. As the application publisher and people that have to support the product we did not feel there was a need to incorporate the indicated functionality nor that the functionality affected the performaance of the application or the ability of customers to use the application.
i) this happens to be an upgrade to a previous version of an app already accepted in Ovi store with no change at the functional level.
ii) another of our apps with the same sort of functionality was accepted the previous day by Ovi testers - or more precisely an app with the same so called 'missing' functionality is 'missing' because its not required to be in the apps.
iii) the app conforms to all the Symbian Signed test criteria - although this version is Epxress Signed, previous versions were 'old' Certified Signed - as far as we are aware.
iv) we have downloaded a number of other publishers apps from Ovi Store and these do not contain the functionality we appear to be failed on.
i) Why are Ovi QA attempting to dictate application functionality ?
ii) How have Ovi QA obtained our application 'functional specification' (we have not sent one as far as we are aware) + can they tell us where in that document they have located the requirement to have the 'missing' functionality becase we are unable to locate it in our version of the doc.
iii) there does not appear to be any consistency here, either between versions of 1 app, different apps from same publisher or different apps from different publishers, which makes it doubly difficult to understand what is required/not required.
Whilst we fully understand the need to maintain a sensible level of QA surely the QA here is really all about ensuring the apps actually work on devices claimed + whether they conform to the ethical requirements of individual territories not wehther apps contain functionality that it appears a particular tester would like to see.