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  1. #1
    Registered User
    Join Date
    Mar 2003
    Posts
    3

    DATA SUITE 4 + the "legendary" Nokia customer Service

    I am having a problem with my 6310i/DLR 3P/Data Suite.

    I access the modem manager, selected Com 1, but the whole PC locks up. Only if I unplug the phone does the PC start working again.

    I tried a trial version of TDK Mobile and that worked fine, (but one has to pay $17.00 after the trial period), so it is definitely the Software. I tried de/reinstalling.....

    (Trying to contact TDK directly is like herding cats, impossible!
    if i don't start getting answers soon, this will be the last Nokia phone I will buy!)

    I cannot believe that NOKIA thought that this is a credible alternate to customer support, BOY, have they been duped!

  2. #2
    Super Contributor
    Join Date
    Mar 2003
    Posts
    590

    RE: DATA SUITE 4 + the "legendary" Nokia customer Service

    Hi,

    Please notice that this discussion board is meant for PC Connectivity SDK related questions.
    For questions related to Nokia PC Suites/Data Suites it is recommended to contact product support at Club Nokia. More information about Club Nokia is available at http://www.club.nokia.com.

    Best regards,

    Barna
    Forum Nokia

  3. #3
    Registered User
    Join Date
    Mar 2003
    Posts
    3

    club nokia

    the reason so many people come here is that when one types in Club Nokia there is just a blank page......

    I have spent DAYS trying to sort out this problem

    This is DEFINITELY the last Nokia phone I will buy.

    The Customer sevice is SHIT!

    one of the most ARROGANT companies I have EVER come across!

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