Here is a direct link to the Ovi Store Reporting Webinar with Darrell Demakes:
WEBINAR Q&A Sessions (1 & 2) – FOR FORUM NOKIA
Q. What other details will be provided to publisher?
A. We expect to add additional details and enhancements to Publisher Reports in the future, including the ability to download reports via Excel. We’ll keep you posted on the release timing of those enhancements
Q. Do I have to log in to get access? Is there an API?
A. Publishers need to log into reports using their publisher ID. Currently there is not an API that allows report exports. We will be offering in a future release, the option to download reports via Excel.
Q. When will we be able to access the reporting tool?
A. Reporting is scheduled to be released end of this week.
Q. When will I get paid?
A. The first payments to publishers will be released at the end of October, then every 90 days (January 30, 2010, April 30, 2010, July 30, 2010, and October 30, 2010).
Q. What if I my publisher revenue doesn’t reach the minimum of 500 euros per quarter?
A. At the end of each fiscal year, which is in Nokia’s case currently the calendar year, all accounts with balances under 500 Euros will be paid out in full.
Q. What if I don’t earn 500 Euros by the end of October?
A. If you earn 300 Euros before the end of October 2009, and then earn 300 euros before the end of January 2010, you would receive 600 Euros by the end of January 2010. – This is based on the actual revenues earned, not the estimated revenue.
Q. Why won’t we be paid on a monthly basis?
A. As per the Publisher Terms & Conditions, we pay publishers on a 90 day cycle. That said, we reserve the right to increase the frequency and are exploring that option.
Q. Is the 500 Euro threshold based on estimated or actual revenue?
A. The 500 Euro threshold is based on actual revenue.
Q. Is there any off line way to reconcile the “unresolved” as it’s potentially going to infringe licenses for content?
A.. The “Unresolved” metric shown in the reports has no bearing on your content licensing or infringement of your licenses. Here’s why. The delivery of content in Ovi Store to a Nokia user is keyed off of the device MCC, which ensures content targeted to a specific geography is delivered only to people located in the correct targeted locale. Now in terms of the reporting system, which keys off of IP addresses, there may from time to time be IP addresses which are not mapped correctly to a geography. The result in those instances is that a download would appear in the report as “unresolved.” There is no license infringement because again, the targeted content was still served to the right user in the right locale.
Q. Will you have statistics for all products broken down by product?
A. We are exploring future enhancements to Ovi Store reports that would include breakouts by product type
Q. Can we download reports in other formats than excel this fall?
A. Excel is the first format we will be providing for downloading reports. We are investigating other output formats as well.
Q. Will there be any option to receive some of the users input of the actual users who made a purchase? This is helpful for support purposes and also notify users about new updates of the app in the future?
A. User inputs (feedback) in the form of “Star” ratings and “Reviews” are available for viewing from the mobile client and web experiences on the application details pages.
Q. Sorry I missed the beginning of the Webinar but I would like to know how what payment methods are supported and how is the revenue paid out? And reporting requirements from several leading licensors?
A. Supported payment methods currently include credit card and operator billing (where applicable). Payouts are made in Euros, on a 90 day cycle, by wire to your stated business bank account.
Q. Will breakdown by operator be available?
A. Breakdown by operator is not currently available.
Q. How do you get information on paid advertising?
A. If you have paid advertising running within your application, you will need to contact you ad server business representative directly.
Q. How can we push on getting the queries answered by OVI team, especially on publishing?
A. The Ovi support team is working hard to maintain a high level of service. That said, there may be times when circumstances surrounding your inquiry can cause a delay in response time. Please know the service team will get back to you as soon possible.
Q. How many new applications are you currently receiving or publishing per day?
A. We have no specifics to share at this time, though the pace of submissions has increased dramatically since launch.
Q Will user details be available such as user email address or similar?
A. We do not share user information (email addresses or similar).
Q. Will we receive an email to let us know when reporting is available?
A. Reporting will be available Friday, July 10, 2009.