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  1. #1
    Registered User
    Join Date
    Jul 2009
    Posts
    4

    Where is my app?

    Hi.

    We submitted an app, which has been approved and on the ovi store. However, we hear from some of our customers that they couldn't find the app. What's going on? I appreciate any tips on this issue.

    The app is "WorldCard Mobile" that recognized business cards by taking a snapshot of a business card.

    Thanks

    Penpower Inc.

  2. #2
    Registered User
    Join Date
    Jul 2009
    Posts
    4

    Re: Where is my app?

    In ovi store, if user signs in, then he can search and find the app. If a visitor comes in Ovi store, then the search for "worldcard mobile" fails to find the app. Any ideas?

    Thanks.

  3. #3
    (Retired) Nokia Developer Admin.
    Join Date
    Jan 2006
    Location
    Michigan
    Posts
    4,664

    Re: Where is my app?

    Quote Originally Posted by penpowerinc View Post
    In ovi store, if user signs in, then he can search and find the app. If a visitor comes in Ovi store, then the search for "worldcard mobile" fails to find the app. Any ideas?

    Thanks.
    it will only find it if it is a compatiable device, i.e. if they have a series 40 device and it is a symbian application or if it uses a camera and it isn't a camera phone it won't show up. Could something like this be the problem?

    Ron

  4. #4
    Registered User
    Join Date
    Jul 2009
    Posts
    4

    Re: Where is my app?

    Ok, it looks like that the visitor has to select a supported model before doing the searching, otherwise it will not show it.

    I really don't like this kind of search feature. It's not very friendly. I'm fine if I find an app that is not running on my model, at least I know there is such an app.

    Thanks
    Penpower Inc.

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