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  1. #1
    Registered User
    Join Date
    Jun 2009
    Posts
    12

    Unlocking files that are uploaded to OVI but are in QA testing with a PENDING status

    I have uploaded 29 FlipFont font files to the OVI store. Their QA status is PENDING.

    I want to make one more change to the Support Documentation URL field in the Metadata for each of these uploaded files. However, I cannot unlock any of the files. For example, when I click on the Zemke Hand FlipFont file, it says the following at the top:

    “This content item is locked by the following locked files: Zemke Hand FlipFont. You cannot unlock any of the files.

    Why can I not unlock this file? Is it because it is in the testing cycle? I thought I could still unlock and make a modification to the text descriptions in the metadata even if the file is “Pending” in the QA test cycle. Can you confirm whether I should be able to unlock this file or that I cannot unlock it as long as it is in test?

    Regards.

    Mike

  2. #2
    Nokia Developer Expert
    Join Date
    Apr 2009
    Posts
    171

    Re: Unlocking files that are uploaded to OVI but are in QA testing with a PENDING sta

    Hi

    Content files that cannot be unlocked are currently in a QA process.

    Thank you

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