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  1. #16
    Regular Contributor
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    Sep 2009
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    51

    Re: Ovi's search-function broken

    Thanks for the info.

    Best Regards,

    Henrik Weide, Progressive Media.

    Quote Originally Posted by ejohn View Post
    >>fix the search-engine
    The search issues are being adressed. Will have another update on this in next few days. - Eric

  2. #17
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    Oct 2007
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    157

    Re: Ovi's search-function broken

    Quote Originally Posted by ejohn View Post
    >>fix the search-engine
    The search issues are being adressed. Will have another update on this in next few days. - Eric
    Any update Eric?
    I see publish.ovi is down... Is this related?
    How long do you expect it to be down for?
    Can QA continue to progess apps while the site is down?
    Thanks,

    (Edit)
    Only noticed Erics sticky post now - sorry.
    Last edited by spol; 2009-10-14 at 00:06. Reason: saw Erics sticky post

  3. #18
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    Sep 2009
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    51

    Re: Ovi's search-function broken

    Hi spol.

    See this thread, it explains the maintenance and timetables:

    http://discussion.forum.nokia.com/fo...d.php?t=182274

    Regards,

    Henrik Weide, Progressive Media.

    Quote Originally Posted by spol View Post
    Any update Eric?
    I see publish.ovi is down... Is this related?
    How long do you expect it to be down for?
    Can QA continue to progess apps while the site is down?
    Thanks,

    (Edit)
    Only noticed Erics sticky post now - sorry.

  4. #19
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    Oct 2007
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    157

    Re: Ovi's search-function broken

    Thanks Henrick,
    I saw it yesterday after I posted. I edited the post when I saw Erics post.
    We're still getting emails and posts looking for the full version of our apps. It would be great to have some idea when the search will be fixed. I expected something to happen last week after Eric posted.
    Fingers crossed that it's being worked on.
    cheers,
    Spol

  5. #20
    Regular Contributor
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    Oct 2007
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    157

    Re: Ovi's search-function broken

    Search index has changed.
    Some apps that were indexed are no longer indexed and visa-versa.
    Amazing. Truely amazing.

  6. #21
    Nokia Developer Moderator
    Join Date
    Oct 2009
    Posts
    58

    Re: Ovi's search-function broken

    Hi spol,
    Please send your request and specify the name of your company and application to PublishToOVI.Support@nokia.com. We will deal with this as soon as possible.
    Thank you,
    oviJude

    Ovi Store Publisher Support
    http://publish.ovi.com/

  7. #22
    Regular Contributor
    Join Date
    Oct 2007
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    157

    Re: Ovi's search-function broken

    A full quarter year has passed since the search function was described as fixed.

    A trial version of our apps appears in the search results but the full version is never found. Almost everyday, a customer comments that they can't purchase the app (they can't find it).

    Since last October, I have emailed OviSupport four times asking for some guidance as to when the problem will be rectified. My emails were ignored.

    Can some-one please let me know when this will be fixed?
    If you're not going to fix the problem, then can you please say so.
    Either way, one quarter is too long to be left completely in the dark. The lack of communication at times is astonishing.

  8. #23
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    157

    Re: Ovi's search-function broken

    Quote Originally Posted by spol View Post
    A full quarter year has passed since the search function was described as fixed.

    A trial version of our apps appears in the search results but the full version is never found. Almost everyday, a customer comments that they can't purchase the app (they can't find it).

    Since last October, I have emailed OviSupport four times asking for some guidance as to when the problem will be rectified. My emails were ignored.

    Can some-one please let me know when this will be fixed?
    If you're not going to fix the problem, then can you please say so.
    Either way, one quarter is too long to be left completely in the dark. The lack of communication at times is astonishing.
    Can some-one from Ovi please repy? This morning I have another three new comments on Ovi, asking where is the full version of our app. Almost everyday, we have such comments. Customers can't find the app. Nokia still continue to ignore this issue. It's astonishing. No reply still.

    How long will this continue? Do I need to post a message here everyday in order to embarrass some-one in Nokia into replying.

    THIS IS NOT GOOD ENOUGH. PLEASE REPLY.

  9. #24
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    Oct 2007
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    157

    Re: Ovi's search-function broken

    Can anybody help me with this?
    Please.

  10. #25
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    Oct 2007
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    157

    Re: Ovi's search-function broken

    Has anybody in Ovi have an answer or any information? Is there anyone working on this?
    Can some-one please reply?
    Please.

  11. #26
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    Join Date
    Oct 2007
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    157

    Re: Ovi's search-function broken

    Quote Originally Posted by spol View Post
    Has anybody in Ovi have an answer or any information? Is there anyone working on this?
    Can some-one please reply?
    Please.
    Can anyone help?
    Please.

  12. #27
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    Oct 2007
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    157

    Re: Ovi's search-function broken

    Will I ever get a reply from the Ovi guys?
    Will the problem ever be fixed?

  13. #28
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    Sep 2009
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    51

    Re: Ovi's search-function broken

    Rumors are, that a complete re-write of the whole store is underway. Maybe that is what they are concentrating on, explaining the absence here (I sure as hell, hope so).

    /Henrik...

  14. #29
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Ovi's search-function broken

    Hi spol,
    send me an email to tamhan at tamoggemon dot com.

    I am sure that we'll be able to get this eeker fixed in a New York Minute.
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  15. #30
    Regular Contributor
    Join Date
    Oct 2007
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    157

    Re: Ovi's search-function broken

    Hey Tamhanna,
    Have done. Thanks.

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