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  1. #1
    Registered User
    Join Date
    Apr 2003
    Posts
    3

    toolkit will not start

    downloaded nokia-mobile-toolkit-3.1.exe and installed on my Win2k pc. when i try to start the toolkit, it launches, brings up the browser window, etc. but then crashes with no message.

    i am running jre 1.3.1_07

    i have uninstalled the jre & toolkit and reinstalled, but still doesn't work!

  2. #2
    Registered User
    Join Date
    Apr 2003
    Posts
    3
    found the following log file in C:\Program Files\Nokia\MobileInternet\hs_err_pid888.log

    i am running Win2k SP3:

    An unexpected exception has been detected in native code outside the VM.
    Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x6d043c7a
    Function name=Java_sun_java2d_loops_DefaultComponent_IntIsomorphicCopy
    Library=C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\awt.dll

    Current Java thread:
    at sun.java2d.loops.DefaultComponent.IntIsomorphicCopy(Native Method)
    at sun.java2d.loops.IntRgbToIntRgb.OpaqueBlit(Unknown Source)
    at sun.java2d.loops.RasterOutputManager.performOpaqueBlit(Unknown Source)
    at sun.java2d.loops.RasterOutputManager.compositeSrcDst(Unknown Source)
    at sun.java2d.loops.RasterOutputManager.renderImage(Unknown Source)
    at sun.java2d.SunGraphics2D.renderingPipeImage(Unknown Source)
    at sun.java2d.SunGraphics2D.drawImage(Unknown Source)
    at sun.awt.windows.WGraphics.drawImage(Unknown Source)
    at javax.swing.JComponent.paintWithBuffer(Unknown Source)
    at javax.swing.JComponent._paintImmediately(Unknown Source)
    at javax.swing.JComponent.paintImmediately(Unknown Source)
    at javax.swing.RepaintManager.paintDirtyRegions(Unknown Source)
    at javax.swing.SystemEventQueueUtilities$ComponentWorkRequest.run(Unknown Source)
    at java.awt.event.InvocationEvent.dispatch(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)

    Dynamic libraries:
    0x00400000 - 0x00405000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\javaw.exe
    0x77F80000 - 0x77FFA000 C:\WINNT\system32\ntdll.dll
    0x77DB0000 - 0x77E0B000 C:\WINNT\system32\ADVAPI32.dll
    0x77E80000 - 0x77F31000 C:\WINNT\system32\KERNEL32.dll
    0x77D30000 - 0x77D9D000 C:\WINNT\system32\RPCRT4.dll
    0x77E10000 - 0x77E6F000 C:\WINNT\system32\USER32.dll
    0x77F40000 - 0x77F79000 C:\WINNT\system32\GDI32.dll
    0x78000000 - 0x78046000 C:\WINNT\system32\MSVCRT.dll
    0x6D420000 - 0x6D4F8000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\hotspot\jvm.dll
    0x77570000 - 0x775A0000 C:\WINNT\System32\WINMM.dll
    0x6D220000 - 0x6D227000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\hpi.dll
    0x6D3B0000 - 0x6D3BD000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\verify.dll
    0x6D250000 - 0x6D267000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\java.dll
    0x6D3C0000 - 0x6D3CD000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\zip.dll
    0x6D020000 - 0x6D12A000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\awt.dll
    0x77800000 - 0x7781E000 C:\WINNT\System32\WINSPOOL.DRV
    0x76620000 - 0x76630000 C:\WINNT\system32\MPR.dll
    0x75E60000 - 0x75E7A000 C:\WINNT\System32\IMM32.dll
    0x77A50000 - 0x77B3C000 C:\WINNT\system32\ole32.dll
    0x6D1E0000 - 0x6D21B000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\fontmanager.dll
    0x61210000 - 0x6121C000 C:\Program Files\Microsoft Hardware\Mouse\POINT32.dll
    0x20000000 - 0x2000A000 C:\Program Files\Nokia\MobileInternet\bin\toolsup.dll
    0x782F0000 - 0x78534000 C:\WINNT\system32\SHELL32.dll
    0x70BD0000 - 0x70C35000 C:\WINNT\system32\SHLWAPI.dll
    0x71710000 - 0x71794000 C:\WINNT\system32\COMCTL32.dll
    0x75030000 - 0x75043000 C:\WINNT\System32\WS2_32.dll
    0x75020000 - 0x75028000 C:\WINNT\System32\WS2HELP.DLL
    0x6D340000 - 0x6D348000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\net.dll
    0x75050000 - 0x75058000 C:\WINNT\System32\WSOCK32.dll
    0x782C0000 - 0x782CC000 C:\WINNT\System32\rnr20.dll
    0x77980000 - 0x779A4000 C:\WINNT\System32\DNSAPI.DLL
    0x77340000 - 0x77353000 C:\WINNT\System32\iphlpapi.dll
    0x77520000 - 0x77525000 C:\WINNT\System32\ICMP.DLL
    0x77320000 - 0x77337000 C:\WINNT\System32\MPRAPI.DLL
    0x75150000 - 0x75160000 C:\WINNT\System32\SAMLIB.DLL
    0x75170000 - 0x751BF000 C:\WINNT\System32\NETAPI32.DLL
    0x77BE0000 - 0x77BEF000 C:\WINNT\System32\Secur32.dll
    0x751C0000 - 0x751C6000 C:\WINNT\System32\NETRAP.dll
    0x77950000 - 0x77978000 C:\WINNT\system32\WLDAP32.dll
    0x779B0000 - 0x77A4B000 C:\WINNT\system32\OLEAUT32.DLL
    0x773B0000 - 0x773DE000 C:\WINNT\System32\ACTIVEDS.DLL
    0x77380000 - 0x773A2000 C:\WINNT\System32\ADSLDPC.DLL
    0x77830000 - 0x7783E000 C:\WINNT\System32\RTUTILS.DLL
    0x77880000 - 0x7790D000 C:\WINNT\System32\SETUPAPI.DLL
    0x77C10000 - 0x77C6D000 C:\WINNT\System32\USERENV.DLL
    0x774E0000 - 0x77512000 C:\WINNT\System32\RASAPI32.DLL
    0x774C0000 - 0x774D1000 C:\WINNT\System32\RASMAN.DLL
    0x77530000 - 0x77552000 C:\WINNT\System32\TAPI32.DLL
    0x77360000 - 0x77379000 C:\WINNT\System32\DHCPCSVC.DLL
    0x777E0000 - 0x777E8000 C:\WINNT\System32\winrnr.dll
    0x777F0000 - 0x777F5000 C:\WINNT\System32\rasadhlp.dll
    0x74FD0000 - 0x74FED000 C:\WINNT\system32\msafd.dll
    0x75010000 - 0x75017000 C:\WINNT\System32\wshtcpip.dll
    0x6D2C0000 - 0x6D2DB000 C:\Program Files\JavaSoft\JRE\1.3.1_07\bin\jpeg.dll
    0x72800000 - 0x72846000 C:\WINNT\System32\ddraw.dll
    0x728A0000 - 0x728A6000 C:\WINNT\System32\DCIMAN32.dll
    0x77920000 - 0x77943000 C:\WINNT\system32\imagehlp.dll
    0x72A00000 - 0x72A2D000 C:\WINNT\system32\DBGHELP.dll
    0x690A0000 - 0x690AB000 C:\WINNT\System32\PSAPI.DLL

    Local Time = Thu Apr 03 10:00:19 2003
    Elapsed Time = 18
    #
    # The exception above was detected in native code outside the VM
    #
    # Java VM: Java HotSpot(TM) Client VM (1.3.1_07-b02 mixed mode)
    #

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