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  1. #1
    Registered User
    Join Date
    Dec 2009

    Unhappy Error updating my E71 to 400.21.013

    I have updated my E71 from 400.21.012 to 400.21.013. Everyhting installed correctly, except for one file. My phone tells me there's a 2002aa97.sis on my memory card which is not installed. When I try to install it, my phone tells me the file is damaged.

    Before my update I could use my E71 to get my laptop on the internet, either through bluetooth or USB cable. At this moment my phone doesn't react to me attaching it to my laptop through the USB cable, and I can't use bluetooth anymore to connect to the internet (bluetooth synch with the Nokia Ovi Suite through bluetooth works).

    Can anyone tell me how I can fix this?

    Edit: after turning my phone off and on, it reacts again to connecting a cable. The rest of the problem remains though...

  2. #2
    Nokia Developer Moderator
    Join Date
    Mar 2003

    Re: Error updating my E71 to 400.21.013

    Welcome to the Forum Nokia Developer discussion board, as this DiBo concentrates on development related issues, you might find more end-user problems related Dibo better suited for your query. Here's link for one: http://discussions.europe.nokia.com/

  3. #3
    Registered User
    Join Date
    Jun 2011

    Re: Error updating my E71 to 400.21.013

    Yes I got 2002aa97.sis failed to install as well.
    After a good night's sleep I reformatted the memory card & restored the data from the back up.
    All seems well now

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