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  1. #1
    Registered User
    Join Date
    Nov 2009
    Posts
    3

    Question Unable to make payment on Publisher.ovi

    Hi guys
    Am from India.I am trying to join ovi as a publisher but i am unable to make the payment

    Is there any other payment option ? Pls help.

    Thanks
    Sidd

  2. #2
    Registered User
    Join Date
    Dec 2009
    Posts
    7

    Re: Unable to make payment on Publisher.ovi

    Hello Sidd,

    Can you explain what you mean by not being able to make the payment? Is the tool not working or are you unable to enter your credit card information?

    You can also go to https://publish.ovi.com/help/feedback and submit a request to the Ovi Store Publisher Support team.

    Regards,

    OviGwen
    Ovi Store Publisher Support
    http://publish.ovi.com/

  3. #3
    Registered User
    Join Date
    Nov 2009
    Posts
    3

    Lightbulb Re: Unable to make payment on Publisher.ovi

    Hi Ovigwen
    Thanks for replying!

    Am trying to make the payment but its failing repeatedly, i have tried a lot of times(Unable to process pls retry). Do you have any other payment methods.
    The catchy part of the issue is when it asks the current language and banking country. I have selected "other country" as India is not listed there.
    However will try from some other cc to complete the payment. Pls let me know if you have any other process.

    Thanks
    Sidd

  4. #4
    Registered User
    Join Date
    Nov 2009
    Posts
    3

    Re: Unable to make payment on Publisher.ovi

    Hi OVI Gwen

    Thanks its done.

    Regards
    Sidd

  5. #5
    Registered User
    Join Date
    Jul 2010
    Posts
    3

    Re: Unable to make payment on Publisher.ovi

    Hi --

    I'm having the same problem. I go through the whole registration process but my credit card payment is not accepted. I receive an email from support@rbsworldpay.com that says:

    Dear Publisher,
    Thank you applying for Ovi Publish. Unfortunately, your Ovi Publish account can not be created because the registration payment was not approved.
    Please re-register at your convenience and should you have any questions, please contact us.
    Sincerely,
    Ovi Store Publisher Support

    I tried going to the above Ovi Store support link, but you need to sign in for that, but I can't sign in until I can finish registration!

    I'm registering for a corporate account, and our office address is different than my credit card address -- could that be the issue? The credit card works fine elsewhere.

  6. #6
    Registered User
    Join Date
    Jul 2010
    Posts
    3

    Re: Unable to make payment on Publisher.ovi

    I just tried for a fifth time, using my credit card address as the company address, but it failed in the same way.

  7. #7
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Unable to make payment on Publisher.ovi

    Hi,
    you don't happen to use a Visa Electron, or?

    All the best
    Tam Hanna
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  8. #8
    Nokia Developer Expert
    Join Date
    Mar 2010
    Posts
    60

    Re: Unable to make payment on Publisher.ovi

    Quote Originally Posted by threefour View Post
    I just tried for a fifth time, using my credit card address as the company address, but it failed in the same way.
    Hi threefour,

    Please email the time of your payment, country and other details to us at publishtoovi.support@nokia.com
    We will contact the finance team and look into the issue.
    Thank youl

  9. #9
    Registered User
    Join Date
    Jul 2010
    Posts
    3

    Re: Unable to make payment on Publisher.ovi

    No. I'm in the USA and we don't have Visa Electron here. I was trying to use Visa.

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