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  1. #1
    Registered User
    Join Date
    Jun 2009
    Posts
    4

    Ovi Store reports

    Hi
    For some days there is a great delay in the downloads statistics.
    The last Data that is shown in from December 28th (8 days ago!).

    Does anyone familiar with this issue?
    Any idea when it will be fixed?

    Thanks
    Anat

  2. #2
    Super Contributor
    Join Date
    Dec 2005
    Location
    England,UK
    Posts
    1,600

    Re: Ovi Store reports

    Hi,
    Please read the main thread on this problem Re:Sales Reports
    Thanks,
    Jim

  3. #3
    Registered User
    Join Date
    May 2008
    Posts
    23

    Re: Ovi Store reports

    All, I have an update on the Ovi Publish reports which are currently running behind. Metrics are showing a lag of up to 8 days.
    Please note, the reporting data itself is not affected, only the updates of the report’s UI are impacted.

    The reports engineering team has implemented a fix and they expect reports to be caught up again in 7 to 8 days. We'll keep everyone posted here as soon as the reports are caught up again.

    Our apologies for the situation. We appreciate your patience and regret any inconvenience this issue may cause you. As If you have any further questions please contact Ovi Publish Support at publishtoovi.support@nokia.com

    Thx - Eric

  4. #4
    Registered User
    Join Date
    May 2008
    Posts
    23

    Re: Ovi Store reports

    UPDATE: The Ovi Publisher reports issue mentioned below (on 01-06 19:31) has been resolved and all reporting interfaces are up-to-date (as of 14th of January 2010). Thx - Eric

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