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Thread: Acount Disabled

  1. #1
    Registered User
    Join Date
    Oct 2009
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    32

    Acount Disabled

    Our account @ Nokia OVI has been disabled abruptly without notification. We were disabled because, unfortunately, we used a NOKIA image as our developer's main profile image. We had several PAID apps and one popular free app to the OVI platform. We still have apps under development with 2 new free apps ready for deployment to Nokia OVI, but our account was disabled. We have many questions if our account remains disabled however we are very sorry to disobey the Agreement. The image was uploaded before ToS was changed and we were not aware of our wrong-doing. We are committed to improving the OVI platform, and even with our applications unpublished, we will strive to continue to work for Nokia OVI. If anyone on Forum Nokia can get in direct contact with us we would be honored to be able to talk 1v1 or tell Forum Nokia ANY information they need.

  2. #2
    Registered User
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    Oct 2009
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    32

    Re: Acount Disabled

    We have spent many hours developing apps for the store and to help improve the OVI platform. We will continue to work hard and deploy quality apps.

  3. #3
    Nokia Developer Expert
    Join Date
    Apr 2009
    Posts
    171

    Re: Acount Disabled

    Hi

    Please write publishtoovi.support@nokia.com and see if they can assist.

    Thank you

  4. #4
    Registered User
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    Oct 2009
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    32

    Re: Acount Disabled

    Quote Originally Posted by OviStewey View Post
    Hi

    Please write publishtoovi.support@nokia.com and see if they can assist.

    Thank you
    Sir.. we do not mean to be disrespectful but we have replied to that email address last week.

  5. #5
    Super Contributor
    Join Date
    Dec 2005
    Location
    England,UK
    Posts
    1,600

    Re: Acount Disabled

    Hi,
    Please See the thread post http://discussion.forum.nokia.com/fo...57&postcount=9

    Yes, try again!

    Thanks

  6. #6
    Registered User
    Join Date
    Oct 2009
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    32

    Re: Acount Disabled

    Quote Originally Posted by jimgilmour1 View Post
    Hi,
    Please See the thread post http://discussion.forum.nokia.com/fo...57&postcount=9

    Yes, try again!

    Thanks
    We have followed the thread you have posted. Hope to get a response from Nokia.

  7. #7
    Registered User
    Join Date
    Oct 2009
    Posts
    32

    Re: Acount Disabled

    We have received reply from NOKIA. We are under review and will be contacted in 5-10 business days. Thank you for your support Forum Nokia!!
    Last edited by tjoozey; 2010-01-23 at 16:49.

  8. #8
    Registered User
    Join Date
    Oct 2009
    Posts
    32

    Re: Acount Disabled

    Following up on post, The account has been enabled again and we are glad to be back on the platform. Thanks Nokia for the support and we will begin deploying our new apps for the store!! Thanks!!
    Last edited by tjoozey; 2010-02-01 at 20:18.

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