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  1. #1
    Registered User
    Join Date
    Apr 2007
    Location
    Slovakia
    Posts
    305

    Exclamation My conntent was downloaded with unsupported phone model

    Hello
    I checked my application reports and I see strange information
    My application was download by Nokia E63
    Wooow
    It's really strange because I set it strictly for touch screen nokias

    I can't check it in CSV file becouse all phone models are
    DEVICE NAME
    Unresolved

  2. #2
    Nokia Developer Champion
    Join Date
    Jul 2008
    Location
    Pakistan
    Posts
    1,065

    Re: My conntent was downloaded with unsupported phone model

    I also observed the same issue yesterday. My content get downloaded by e63 (may be a coincidence) wherase my content is only supported in 5th edition and if i goto compatibility tab, than it completely states that non of the 3rd edition device is supported.More details can be provided if required.

    Best Regards,
    SajiSoft

  3. #3
    Nokia Developer Expert
    Join Date
    Feb 2010
    Posts
    32

    Re: My conntent was downloaded with unsupported phone model

    Dear Sajisoft,

    Please be advised that the initial download number in the reports page also includes downloads during QA review. This usually occurs shortly just before the publishing date and might cause certain inconsistencies in the download numbers.

    Overtime, these devices should not be included in the download number.

    Hope this clarifies.

    Best regards,
    OviAndrew
    OVI Publisher Support
    Promote your Ovi Store App on the web now!
    http://promotions.ovi.com/toolkit

  4. #4
    Nokia Developer Champion
    Join Date
    Jul 2008
    Location
    Pakistan
    Posts
    1,065

    Smile Re: My conntent was downloaded with unsupported phone model

    Respected OviAndrew,
    Thanks for your time and the clarification.

    Best Regards,
    SajiSoft

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