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  1. #1
    Registered User
    Join Date
    May 2010
    Posts
    2

    Unhappy My App says Published but doesn't appear in the Ovi Store

    I submitted my application 7 days ago and it was QA'd, approved and published (according to my Publisher page) 2 days later but I cannot find it anywhere in the Ovi Store.

    I have sent two emails to the Publisher support function but have heard nothing back.

    Does anyone have any idea on how I can get this resolved? Should I re-submit my app?

    I've downloaded the app from my Publisher page and it works fine, but there's little point if it's not available in the Ovi Store itself

    Many thanks in advance for any help or advice offered.

    Regards,

    Rob.
    Last edited by lovesign; 2010-05-09 at 13:43.

  2. #2
    Registered User
    Join Date
    Apr 2007
    Location
    Slovakia
    Posts
    305

    Re: My App says Published but doesn't appear in the Ovi Store

    Quote Originally Posted by lovesign View Post
    I submitted my application 7 days ago and it was QA'd, approved and published (according to my Publisher page) 2 days later but I cannot find it anywhere in the Ovi Store.

    I have sent two emails to the Publisher support function but have heard nothing back.

    Does anyone have any idea on how I can get this resolved? Should I re-submit my app?

    I've downloaded the app from my Publisher page and it works fine, but there's little point if it's not available in the Ovi Store itself

    Many thanks in advance for any help or advice offered.

    Regards,

    Rob.
    email email email to ovi staff

  3. #3
    Registered User
    Join Date
    May 2010
    Posts
    2

    Re: My App says Published but doesn't appear in the Ovi Store

    Quote Originally Posted by xlazom00 View Post
    email email email to ovi staff
    I did I did I did!!!

    Quote Originally Posted by lovesign View Post
    ...I have sent two emails to the Publisher support function but have heard nothing back....
    Unless you have another email address I should be sending this to?

  4. #4
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: My App says Published but doesn't appear in the Ovi Store

    Hi,
    I also have an app which is stuck.

    Don't ask me why!
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  5. #5
    Registered User
    Join Date
    Apr 2010
    Posts
    12

    Re: My App says Published but doesn't appear in the Ovi Store

    Hi,

    I had the same problem, and after 2 emails sent, it finally appeared on the OVI Store avec 4 days...

    Damn they're slow sometimes

    Regards,
    Jérôme

  6. #6
    Nokia Developer Expert
    Join Date
    Mar 2010
    Posts
    60

    Re: My App says Published but doesn't appear in the Ovi Store

    Dear publishers,

    If you cannot locate your app in the Ovi Store, please email the content name and content link to publishtoovi.support@nokia.com. We will look into it.
    Thank you.

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