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  1. #1
    Registered User
    Join Date
    Mar 2010
    Posts
    61

    Ovi store client bug

    Where should client bugs be reported? On an E72 searching and buying don't work any more since the last os and store software update: text fields capture the focus and can't be exited. In the previous store version the softkeys would change to 'done' and 'cancel', but now they don't and the cursor is trapped in the text field.

    This prevents the user from searching or buying (entering cc)!

  2. #2
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Ovi store client bug

    Hi,
    have you tried to send an email to publishtoovi.support?

    If it doesnt do it for you, send an email to me (tamhan at tamoggemon dot com) and I will try to help you.
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  3. #3
    Nokia Developer Expert
    Join Date
    Mar 2010
    Posts
    60

    Re: Ovi store client bug

    Quote Originally Posted by razvanpetru View Post
    Where should client bugs be reported? On an E72 searching and buying don't work any more since the last os and store software update: text fields capture the focus and can't be exited. In the previous store version the softkeys would change to 'done' and 'cancel', but now they don't and the cursor is trapped in the text field.

    This prevents the user from searching or buying (entering cc)!
    Dear razvanpetru,

    Please try closing and openning Ovi Store, and retart your phone. You may need to try it a couple of times.

  4. #4
    Registered User
    Join Date
    Mar 2010
    Posts
    61

    Re: Ovi store client bug

    No, that didn't do it. I'm pretty sure this is a regression: if I uninstall the latest Ovi, the previous version works (it's the one that used 3 stars for rating instead of 5). Thanks tamhanna, I'll try the publishtoovi.support email first.

  5. #5
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Ovi store client bug

    Hi,
    do you have made progress here?

    With best regards
    Tam Hanna
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

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