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  1. #1
    Registered User
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    Slovakia
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    publish.ovi.com down in maintenance and no email about planed maintenance

    publish.ovi.com down in maintenance and no email about planed maintenance

    Hey ovi
    Is it standard way that you send email to your customers!!!
    I paid 50euros!!!
    cost of 1 email 0 euro!!!


    23.06.2010 14:50

  2. #2
    Super Contributor
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    Re: publish.ovi.com down in maintenance and no email about planed maintenance

    Quote Originally Posted by xlazom00 View Post
    publish.ovi.com down in maintenance and no email about planed maintenance

    Hey ovi
    Is it standard way that you send email to your customers!!!
    I paid 50euros!!!
    cost of 1 email 0 euro!!!


    23.06.2010 14:50
    There appears to be some sort of global network problem across countries in Europe and India
    Seem to have gone away. Quite likely that the local country servers will put up this error when they have a problem connecting to the main hub systems in Finland.
    Thanks,
    Jim

  3. #3
    Super Contributor
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    Jul 2008
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    Re: publish.ovi.com down in maintenance and no email about planed maintenance

    Hi,
    seems to be intermittant up and downness atm.

    I see all kinds of weird behaviour in the backend ATM also.
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  4. #4
    Super Contributor
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    Mar 2003
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    Finland
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    Re: publish.ovi.com down in maintenance and no email about planed maintenance

    Quote Originally Posted by xlazom00 View Post
    publish.ovi.com down in maintenance and no email about planed maintenance
    cost of 1 email 0 euro!!!
    Yes, and no. Of course, I agree that planned and even unplanned downtime should be communicated to those who need to know as early/soon as possible.

    But still, sending of an email does have a cost associated with it. Excluding the cost for developing a system/mechanism to send emails to a list of those who need to know, there are still costs that you can allocate to the activity; cost of the time for the person doing the sending, cost of the time for the person or persons sorting why some messages were not delivered, cost you can allocate to the use of processing time, storage, and network bandwidth, etc. I.e., this type of activity is not "free" for any organization, even if there's no separately charged fee per sent email message by the ISP.

  5. #5
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    Re: publish.ovi.com down in maintenance and no email about planed maintenance

    Quote Originally Posted by petrib View Post
    Yes, and no. Of course, I agree that planned and even unplanned downtime should be communicated to those who need to know as early/soon as possible.

    But still, sending of an email does have a cost associated with it. Excluding the cost for developing a system/mechanism to send emails to a list of those who need to know, there are still costs that you can allocate to the activity; cost of the time for the person doing the sending, cost of the time for the person or persons sorting why some messages were not delivered, cost you can allocate to the use of processing time, storage, and network bandwidth, etc. I.e., this type of activity is not "free" for any organization, even if there's no separately charged fee per sent email message by the ISP.
    Develop ones use many times?
    But I didn't find any information on twitter/blog too.

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