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  1. #1
    Registered User
    Join Date
    Dec 2007
    Posts
    43

    Reviews disappeared?

    some of my apps lost all reviews... why's that so?

  2. #2
    Super Contributor
    Join Date
    Aug 2005
    Location
    india
    Posts
    2,078

    Re: Reviews disappeared?

    Hi,

    login to http://support.ovi.com
    and use contact us to report your concern of ovi.

    Regards,
    Mateen Maldar
    "Whatever the mind can conceive and believe, the mind can achieve"

  3. #3
    Registered User
    Join Date
    Apr 2007
    Location
    Slovakia
    Posts
    305

    Re: Reviews disappeared?

    It's same in my app
    great work OVI r&d team!!!

  4. #4
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Reviews disappeared?

    Hi,
    I think it has something to do with this anti-astroturfing change by Nokia:
    http://tamss60.tamoggemon.com/2010/0...isher-account/

    All the best
    Tam Hanna
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  5. #5
    Nokia Developer Expert
    Join Date
    Mar 2010
    Posts
    37

    Re: Reviews disappeared?

    Dear all,

    There has been an issue with reviews missing in the store and the R&D team is aware of this. They are currently working on a fix. We apologize for the inconvenience that this may have caused and thank you for your patience and understanding as the fix is underway. If you have any specific questions regarding your content, please feel free to contact publishtoovi.support@nokia.com.

    Sincerely,
    OviBecca

  6. #6
    Registered User
    Join Date
    Apr 2007
    Location
    Slovakia
    Posts
    305

    Re: Reviews disappeared?

    aaaaaaaaaaaaaaaaaaaaaaaaaaaaa

  7. #7
    Registered User
    Join Date
    Apr 2007
    Location
    Slovakia
    Posts
    305

    Re: Reviews disappeared?

    Quote Originally Posted by OviBecca View Post
    Dear all,

    There has been an issue with reviews missing in the store and the R&D team is aware of this. They are currently working on a fix. We apologize for the inconvenience that this may have caused and thank you for your patience and understanding as the fix is underway. If you have any specific questions regarding your content, please feel free to contact publishtoovi.support@nokia.com.

    Sincerely,
    OviBecca
    They are fixing it at least 2 months
    Your company should outsource ovi store to other china/india company.
    OVI store is one of the NOKIA's worst outsource ever!!!!

  8. #8
    Registered User
    Join Date
    Dec 2007
    Posts
    43

    Re: Reviews disappeared?

    my apps' reviews disppeared again, completely! they were there just few hours ago.

    i heard "fix is underway" for weeks now things become worse, what's wrong with ovi store?

  9. #9
    Registered User
    Join Date
    Apr 2007
    Location
    Slovakia
    Posts
    305

    Re: Reviews disappeared?

    Quote Originally Posted by sh2sg View Post
    my apps' reviews disppeared again, completely! they were there just few hours ago.

    i heard "fix is underway" for weeks now things become worse, what's wrong with ovi store?
    fix of what? All managers in NOKIA know that ovi store don't have any problems, bugs,.... It's best service on the world. At least in NOKIA headquarter it's work like charm.

    It's fine that they hire some people to rewrite all reviews on the paper I already received first A4 in my mail box

  10. #10
    Registered User
    Join Date
    Dec 2007
    Posts
    43

    Re: Reviews disappeared?

    the reviews are back, but there are no # shown on the reviews tab, you have to enter reviews page.

  11. #11
    Registered User
    Join Date
    Apr 2007
    Location
    Slovakia
    Posts
    305

    Re: Reviews disappeared?

    Quote Originally Posted by sh2sg View Post
    the reviews are back, but there are no # shown on the reviews tab, you have to enter reviews page.
    Everything is fine on mobile client

  12. #12
    Nokia Developer Expert
    Join Date
    Apr 2010
    Posts
    11

    Re: Reviews disappeared?

    Dear all,

    As you are aware, there have been issues regarding missing reviews. Please note that the R&D team have been previously informed of this and are working diligently to resolve this issue, as they do realise it is a concern for many publishers. We are expecting this situation to be resolved sometime in the near future.

    Any questions and concerns regarding your content can be directed to publishtovoi.support@nokia.com
    Best regards,

    OviJustin
    Ovi Store Publisher Support

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