×

Discussion Board

Results 1 to 10 of 10
  1. #1
    Registered User
    Join Date
    Jul 2010
    Posts
    5

    Question Questions on price tiers and updates

    Hi!

    Have just released a new version of my apps lineup, with better functionality and lower prices. Faced two questions.

    * The new price tier set to my apps is Tier 4 with Global price of € 5.00. So it is displayed in publisher's office. But in the Store, in fact, the price of € 4.00 is displayed. I've checked with billing matrix - there's no option for 4 euros on Tier 4. Why could it be like that?

    * When I browse Ovi Store as a regular customer with my N97, it gives me no signal that there's a new version of my app. I mean I had already purchased and installed the older version before upgrading, so it looks to me that my customers have no chance to know that they can upgrade their apps for free. How can I manage them to rip the fruit of my work?

    Thanks a lot!

    PS Ovi support is silent for 2+ weeks, so I've decided to post my questions here.

  2. #2
    Registered User
    Join Date
    Apr 2007
    Location
    Slovakia
    Posts
    305

    Re: Questions on price tiers and updates

    Current version of Ovi store don't support update.
    It's don't notify you customers about new version.
    You will need to implement your own update mechanism.
    But I get some info from OVI team, that update mechanism is top of to do list. But time when it will be available .....

    price level
    I think that it is always
    tier 1 => 1euro
    tier 2 => 2euro
    tier 3 => 3euro
    tier 4 => 4euro
    tier 5 => 5euro

  3. #3
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Questions on price tiers and updates

    Four = death in Asia.

    Bad price. Ever wondered why there is no Palm 4 or Nokia 4xxx phone?
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  4. #4
    Registered User
    Join Date
    Jul 2010
    Posts
    5

    Re: Questions on price tiers and updates

    Quote Originally Posted by xlazom00 View Post
    Current version of Ovi store don't support update.
    It's don't notify you customers about new version.
    You will need to implement your own update mechanism.
    But I get some info from OVI team, that update mechanism is top of to do list. But time when it will be available .....

    price level
    I think that it is always
    tier 1 => 1euro
    tier 2 => 2euro
    tier 3 => 3euro
    tier 4 => 4euro
    tier 5 => 5euro
    thanks on info for updates! patience is virtue...

    price tiers: unfortunately, you're wrong.

    Price point - Global price
    #0 - Free
    #1 - € 1
    #2 - € 2
    #3 - € 3
    #4 - € 5
    #5 - € 7
    #6 - € 10
    #7 - € 15

    Source
    I've checked it multiple times: Publisher office says € 5.00, Ovi Store promises to buyers € 4.00. And for 5-euro-tier (actually numbered as #4), there's no local price of € 4.00 for any country.

    Does anyone meet same issue?

    What is origin under that?

    What is the real price customers should to pay?

  5. #5
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Questions on price tiers and updates

    Its definitely not 4.

    4 = unlucky number. Tetraphobia!!!
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  6. #6
    Registered User
    Join Date
    Jul 2010
    Posts
    5

    Re: Questions on price tiers and updates

    Quote Originally Posted by tamhanna View Post
    Its definitely not 4.
    What do you mean by that? I'd like to have business related answer on WHERE IS 1 EURO ON TIER #4... I'm not interested in Oriental superstitions, sorry

  7. #7
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Questions on price tiers and updates

    Hello,
    if you have an Ovi Publisher account, go to Support and then look at the Billing Matrix. There you can see the tiers - in one country, a four euro tier is offered.

    You cannot set prices, just tiers. So what the user pays depends on where he is!

    Hope this is clearer now.
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  8. #8
    Registered User
    Join Date
    Jul 2010
    Posts
    5

    Re: Questions on price tiers and updates

    Quote Originally Posted by tamhanna View Post
    Hello,
    if you have an Ovi Publisher account, go to Support and then look at the Billing Matrix. There you can see the tiers - in one country, a four euro tier is offered.

    You cannot set prices, just tiers. So what the user pays depends on where he is!

    Hope this is clearer now.
    Hi! Thanks for answer.

    Unfortunately, not clear, cos € 4.00 is a price for Irish market on Tier #3 (base price is € 3.00). My app is on Tier #4 (base price is € 5.00), and I still insist that for this tier there's no country with the distribution for € 4.00...

    Hammer is falling... We earn less that € 100 a week on all our Symbian app, and I even don't know the price for my goods in this market. Support doesn't answer. Looks like one less player will be here soon.

    I try to summon OviBecca.

  9. #9
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Questions on price tiers and updates

    Hi Yes,
    first of all, try to summon OviAndrew instead.

    Ah, now I understand you: you have received but four euros for a program on tier 5? Or do you see a price of 4 euros in the store client for a product on tier 5?

    Please tell me which product it is so that I can look at it.

    All the best
    Tam Hanna

    P.S. @Nokia: you aren't looking for an Ovi Store project manager, are you?
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  10. #10
    Nokia Developer Expert
    Join Date
    Mar 2010
    Posts
    37

    Re: Questions on price tiers and updates

    Dear yes.marraques,

    Thank you for asking for me. It would be beneficial for us to have the link of your content and content name so I can better investigate this particular issue for you. In the case of particular inquiries, please email publishtoovi.support@nokia.com and write to me specifically if you would like me to handle this. This is a discussion board among publishers and specific questions on your content may not be fully answered because more investigation to your issue may be needed. Thank you for your understanding.

    OviBecca

Similar Threads

  1. Questions regarding updates of application
    By stegemann in forum [Closed] Publishing to Nokia Store
    Replies: 7
    Last Post: 2010-03-18, 17:07
  2. No responses, no updates and lot's of questions!
    By corecodec in forum [Closed] Publishing to Nokia Store
    Replies: 3
    Last Post: 2009-05-27, 20:44
  3. price of d211
    By avinca in forum Multimodecards
    Replies: 0
    Last Post: 2002-05-19, 12:49
  4. 6510 - Price
    By Nokia_Archive in forum Mobile Web Site Development
    Replies: 1
    Last Post: 2002-05-17, 13:56

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •