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  1. #1
    Registered User
    Join Date
    May 2009
    Posts
    48

    Question unable to launch Web Starter Nokia Remote Device Access

    I launch Java Web Starter to start nokia remote device access. But the JNLP does not launch giving error

    Appliction EError Unable to Launch the application.

    When I see the details it says:

    Server returned Http response code: 403 for URL:
    http://apu.ndhub.net/lib/rpmdevui_fn.jar

  2. #2
    Super Contributor
    Join Date
    May 2008
    Location
    Helsinki, Finland
    Posts
    1,100

    Re: unable to launch Web Starter Nokia Remote Device Access

    Hello there, indeewari

    As with any online service, there may sometimes exist temporary service outages, but usually these go away in a rather short notice. Therefore, I was wondering if you still are facing the similar problem you have described?

    In addition, the Remote device access service have certain requirements as it states:

    "RPM requires a modern browser with JavaScript and a Java runtime environment (JRE v1.5+)."
    It will also check your environment validity:

    Here's how your configuration matches the requirements (the below was shown to me at the time of writing this message)

    Requirement Result Action

    JavaScript must be enabled Action_ok Enabled <not required>
    Browser must be Firefox v2+, Internet Explorer v7+, Opera v9.6+ or Safari v3+ Action_ok Firefox 3.6 <not required>
    Java Web Start must be installed Action_ok Detected <not required>

    Your configuration is OK, click Proceed to continue.
    If the problem persists, you could check your Java installed is up to date and also that your browser belongs to the versions required. The error might have been temporary from either your side or service side, so it would be nice to hear what is your current result and possible messages?

    Cheers,
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

  3. #3
    Registered User
    Join Date
    Jun 2009
    Posts
    1

    Re: unable to launch Web Starter Nokia Remote Device Access

    Following Error Appear when i try to use Nokia RDA:

    Unable to initiate server communication. Please verify that you do not have firewall software preventing the Remote Device Access process (javaw.exe) from accessing apu.ndhub.net, TCP port 1,200

  4. #4
    Nokia Developer Moderator
    Join Date
    Nov 2006
    Location
    Helsinki
    Posts
    413

    Re: unable to launch Web Starter Nokia Remote Device Access

    Quote Originally Posted by umar_fiaz View Post
    Following Error Appear when i try to use Nokia RDA:

    Unable to initiate server communication. Please verify that you do not have firewall software preventing the Remote Device Access process (javaw.exe) from accessing apu.ndhub.net, TCP port 1,200
    that error message sums it up. if you are behind a firewall, make sure that outgoing TCP traffic via port 1200 to RDA server (apu.ndhub.net) is allowed in the firewall rules, otherwise opening the device connection will not work.

  5. #5
    Registered User
    Join Date
    Jul 2013
    Posts
    2

    Re: unable to launch Web Starter Nokia Remote Device Access

    How to allow TCP traffic via port to RDA server in Windows 8.1 ?

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