×

Discussion Board

Results 1 to 10 of 10
  1. #1
    Registered User
    Join Date
    Mar 2010
    Posts
    5

    Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    I am running Ovi suite under Windows 7. When I connect N8 via USB and set to Ovi Suit e mode, Ovi Suite still complains that the phone is not set in PC/Ovi suite mode.

    As a result I cannot communicate properly between the s/w and the phone.

    Anyone else having similar problems? The Ovi suite works fine in windows Vista.

  2. #2
    Super Contributor
    Join Date
    Nov 2009
    Location
    Minnesota, USA
    Posts
    3,209

    Re: Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    Perhaps you need to check for a driver for the N8.

  3. #3
    Registered User
    Join Date
    Mar 2010
    Posts
    5

    Re: Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    When I hook up the N8, it flashes Nokia Connected Ovi suite. And then it says "Debug services available thru USB". Any way to disable the debug services? Maybe that is the problem.

  4. #4
    Registered User
    Join Date
    Nov 2010
    Posts
    31

    Re: Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    Quote Originally Posted by duorah View Post
    I am running Ovi suite under Windows 7. When I connect N8 via USB and set to Ovi Suit e mode, Ovi Suite still complains that the phone is not set in PC/Ovi suite mode.

    As a result I cannot communicate properly between the s/w and the phone.

    Anyone else having similar problems? The Ovi suite works fine in windows Vista.
    Please, Cheak your Nokia Ovi Suite software version.
    I am sure that it is the problem.
    New version is 2.2.1.23 .

    Thanks.

  5. #5
    Super Contributor
    Join Date
    Nov 2009
    Location
    Minnesota, USA
    Posts
    3,209

    Re: Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    Can Ovi communicate with the phone?

  6. #6
    Registered User
    Join Date
    Mar 2010
    Posts
    5

    Re: Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    Quote Originally Posted by abhi6492@gmail.com View Post
    Please, Cheak your Nokia Ovi Suite software version.
    I am sure that it is the problem.
    New version is 2.2.1.23 .

    Thanks.
    Yes this is the version I installed off of the Qt Tutorial I attended. It is 2.2.1.23
    It appears to be a driver issue. I thought the OVI install contained all the necessary drivers.


    Thanks

  7. #7
    Registered User
    Join Date
    Mar 2010
    Posts
    5

    Re: Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    No. It keeps telling me to set the phone in OVI or PC Suite mode, which it is already in.

  8. #8
    Super Contributor
    Join Date
    Nov 2009
    Location
    Minnesota, USA
    Posts
    3,209

    Re: Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    So when you plug in the phone there's a prompt that comes up asking what mode you want to connect in. You respond "PC Suite" or something to that effect, right?

    After connecting, when you display "Computer" on your PC, is the phone listed?

  9. #9
    Registered User
    Join Date
    Mar 2010
    Posts
    5

    Re: Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    I can see N8_00 in the Portable Device category under Computer. Clicking on Manage->Device Manager says that the device is working properly and I have the latest driver (6.1.7600.16385).

    Checking N8 again, the USB Connectivity is in Nokia Ovi Suite.

    Open Ovi Suite now, device does not show up. Try "Connect Device" at bottom of screen. USB Cable, and it shows a device: Port#0002_Hub#0004. In windows Vista (where it works), it asked me to name the device and then displayed it. When I click on the displayed name, a popup says "This device is not in PC Suite mode,etc etc, put it in that mode...etc etc."

    The system is Lenovo X201 with updated BIOS as of today. running windows 7.
    Last edited by duorah; 2010-11-13 at 23:50. Reason: More information: I am on Lenovo X201 laptop.

  10. #10
    Registered User
    Join Date
    Nov 2010
    Posts
    31

    Re: Windows 7/Ovi Suite unable to recognize N8 in Ovi Suite mode

    Hi duorah,
    Please, your problem discuss in this link : http://discussions.europe.nokia.com/ . I hope, this link will solving your problem.

    Thanks.

Similar Threads

  1. OVI suite and PC suite
    By sbmcdeshan in forum General Development Questions
    Replies: 3
    Last Post: 2011-09-16, 16:44
  2. How to export contacts from Ovi Suite?
    By ambermahajan in forum [Closed] Publishing to Nokia Store
    Replies: 3
    Last Post: 2011-06-01, 07:14
  3. Updating from Ovi Suite
    By elboyero in forum [Closed] Publishing to Nokia Store
    Replies: 1
    Last Post: 2010-05-30, 09:53
  4. Synchronise problem with Ovi Suite
    By kuifje_007 in forum [Closed] Publishing to Nokia Store
    Replies: 1
    Last Post: 2010-01-25, 18:25
  5. Ovi Maps on Ovi Suite
    By andmarsou in forum General Development Questions
    Replies: 1
    Last Post: 2009-12-24, 06:36

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
×