×

Discussion Board

Results 1 to 5 of 5
  1. #1
    Regular Contributor
    Join Date
    Nov 2009
    Posts
    112

    2 weeks in QA, file still pending

    Hello all,

    Yes, this is the situation: our game has been in QA for 2 weeks, the file is still "pending".
    Since OVI support is not answering ANY of my emails (and they had more than enough time to do so), what can I do?

    PS: It is ironic to see that the ONLY email I received from OVI since I submitted is a satisfaction survey. (guess my level of satisfaction).

  2. #2
    Registered User
    Join Date
    Jan 2010
    Posts
    272

    Re: 2 weeks in QA, file still pending

    In my case what I found most annoying is the fact that it shows for my file Passed 97.5% and Pending 2.5% for quite a while already. This is what is "pending":

    Countries: China
    Devices: S60 5th Edition: Nokia 5233
    Symbian^3: Nokia C7-00, Nokia N8-00, Nokia E7-00, and Nokia C6-01
    I don't really know what it means. Does it mean that they have haven't had the time to test it in China? Maybe they've been too busy with WikiLeaks and things to do with some obscure Nobel award ceremonies...

    PS. I also got the satisfaction survey. I think there was a little typo in it. They forgot the "dis" prefix.
    Last edited by Sasler; 2010-12-10 at 13:22.

  3. #3
    Regular Contributor
    Join Date
    Sep 2009
    Posts
    51

    Re: 2 weeks in QA, file still pending

    You cannot distribute directly to China. You need to have a distribution agreement with China Unicom (if I remember correctly) and your product needs to be approved by them.

  4. #4
    Registered User
    Join Date
    Jan 2010
    Posts
    272

    Re: 2 weeks in QA, file still pending

    Quote Originally Posted by henrikweide View Post
    You cannot distribute directly to China. You need to have a distribution agreement with China Unicom (if I remember correctly) and your product needs to be approved by them.
    I just selected Global, so I presume that it means to all countries where it's possible. Also, I have a feeling that what is says in "pending" has nothing to do with reality. It would be helpful to have a more detail progress report, which obviously means that the QA tests need to be more transparent.

    Cheers

  5. #5
    Nokia Developer Expert
    Join Date
    Apr 2009
    Posts
    171

    Re: 2 weeks in QA, file still pending

    Hi

    Please email publishtoovi.support@nokia.com and mention in subject that content item has been in QA for over 2 weeks.

    Thank you.

Similar Threads

  1. Files:In Progress Changed to File:Pending?
    By magine in forum [Closed] Publishing to Nokia Store
    Replies: 2
    Last Post: 2010-12-07, 02:44
  2. Two weeks after passing QA and still not published
    By jscurtis in forum [Closed] Publishing to Nokia Store
    Replies: 10
    Last Post: 2009-11-02, 13:58
  3. How long QA pending
    By benefit_ms in forum [Closed] Publishing to Nokia Store
    Replies: 3
    Last Post: 2009-09-03, 09:37
  4. Unlocking files that are uploaded to OVI but are in QA testing with a PENDING status
    By MTI500 in forum [Closed] Publishing to Nokia Store
    Replies: 1
    Last Post: 2009-08-25, 18:03
  5. Content file is pending unpublishing
    By andynugent in forum [Closed] Publishing to Nokia Store
    Replies: 2
    Last Post: 2009-05-28, 16:50

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
×