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  1. #1
    Registered User
    Join Date
    Apr 2009
    Posts
    2

    Fail to purchase content id

    I want to purchase a content id, and then pay it using Paypal, but the symbiansigned said my payment transaction has errors. The result is I payed €10, but no content id is allocated. Then I try again, but still fail.

    What should I do? How can I contact Symbian administrator?

  2. #2
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Oslo, Norway
    Posts
    28,674

    Re: Fail to purchase content id

    It is an interesting question indeed. A couple weeks ago Symbian Signed Support has been silently redirected here, but actually the regular contributors of these boards know no technical details about the purchase/payment functionality on the Symbian Signed site. Check back next week (perhaps subscribe to this thread, it is in the "Thread Tools" above), many people are not working in the week between Christmas and the new year.

  3. #3
    Super Contributor
    Join Date
    Mar 2003
    Location
    Tampere, Finland
    Posts
    1,115

    Re: Fail to purchase content id

    Quote Originally Posted by lc_ddr View Post
    I want to purchase a content id, and then pay it using Paypal, but the symbiansigned said my payment transaction has errors. The result is I payed €10, but no content id is allocated. Then I try again, but still fail.

    What should I do? How can I contact Symbian administrator?
    Hi,

    And first of all sorry for the inconvenience.

    Could you send the order confirmation you received from the PayPal including the invoice ID to symbian.signed(at)nokia.com and we'll take it further.

    Br,
    Valtteri
    Forum Nokia

  4. #4
    Registered User
    Join Date
    Apr 2009
    Posts
    2

    Re: Fail to purchase content id

    Hi, wizard_hu_, enstedt, Thanks for your reply very much!

    I have sent the email including invoice id to symbian.signed(at)nokia.com

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