I've read several threads on similar problems but they appear to be old, perhaps some of the web resources have changed.
When I input my correct username and password, the installer returns an error:
- connection is correct, and there is no proxy
Unable to connect to registration server. Please check your proxy settings and internet connection. If these are OK please try again later. Error details: Username and password pair does not match.
- I tried last night, and again this morning
- username and password are correct, the same credentials I have used to sign into the forum
any ideas? I can't find a page with a serial number request form either, and links from previous posts have not resolved.