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  1. #1
    Registered User
    Join Date
    Nov 2010
    Posts
    23

    Device distribution change resets QA?

    Hi to all
    Can anyone help me the problems is that my Symbian Qt content file was going through ovi QA publishing and i recently just added new devices that i tested (no devices were removed and nothing else was changed)
    the file is unchanged but still the ovi QA is now showing pending again
    Does it mean My app has to go through QA testing again?
    I already waited for 2 months + for qa to be completed

  2. #2
    Registered User
    Join Date
    Dec 2004
    Posts
    369

    Re: Device distribution change resets QA?

    yep you have reseted the QA process by changing the distribution matrix......
    didnt the BIG Message box saying WARNING you are about change the distribution matrix which will reset the qa process etc etc give you any clue about that?

  3. #3
    Registered User
    Join Date
    Nov 2010
    Posts
    23

    Re: Device distribution change resets QA?

    Thank you
    But apparently i was just changing a assumed to work device to fully tested in the device family of Symbian 3 .that does not qualify as much of a change does it?
    secondly i realized that they had said earlier that a device family needs to have at least one device set to fully tested or else QA will fail for that family but apparently it seems that they let all devices in the symbian 3 family be set to "assumed to work"
    without doing validation checking beforehand.
    so naturally one might think it to be OK for it to be set like that

  4. #4
    Regular Contributor
    Join Date
    Nov 2009
    Posts
    112

    Re: Device distribution change resets QA?

    You should send an email to OVI support, insisting on the time you have already been waiting, and acknowledging your mistake of not realizing the "one fully tested device per platform" rule (I know it's unfair that they allow submission at all if that condition is not fulfilled) , and they may send a request to QA for your app to be tested in priority.

    Good luck!

  5. #5
    Registered User
    Join Date
    Nov 2010
    Posts
    23

    Smile Re: Device distribution change resets QA?

    Horray My apps are now published !!
    Thanks to Nokia ovi management

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