We had several publisher surveys over the last few months with same questions - "how was the submission process for you?".
I usually roll my eyes, but this time around I'd like to make a suggestion. How about asking:
o What we think about "revenue estimates" and generally impossible accounting?
o What we think about erratic payment dates?
o What we think about delaying payments by 6 months?
Can Ovi, like the rest of the world, produce current online sales reports with correct number of sales and correct sale prices?
Can we have some predictability for the amount that will be paid out?
How could you possibly go live back in 2009 with this kind of system? And 18 months on STILL plod on with it?
No wonder publishtoovi support just ignores most emails - this is impossible to support!
Aarghhhh! Incompetence on this scale drives me crazy.
Sorry for the rant, but if you think this is bad, try being an Ovi publisher.