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  1. #1
    Regular Contributor
    Join Date
    Mar 2003
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    67

    Online reporting doesn't show number of sales anymore

    As many have noted, Ovi online reporting suffered a "glitch" around new year - no sales were shown, then they started showing up with 7-8 day delay.

    Today, the estimated revenues have gone significanlty up, and last 7 days revenue shows a reasonable value. However, number of sold items remains at 0 for last 7-8 days, both on the landing page and also in month view.

    I suppose this can be called a slight improvement, however number of sales is essential measure for many publishers.

    Any official comment from Ovi?

  2. #2
    Regular Contributor
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    Apr 2008
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    445

    Re: Online reporting doesn't show number of sales anymore

    The reporting problems have been fixed for my account. The absolute sales numbers for the last week seem to be a bit to low compared to the long term average, but this could also be a seasonal effect.

  3. #3
    Regular Contributor
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    Mar 2003
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    67

    Re: Online reporting doesn't show number of sales anymore

    This has indeed been fixed. Thanks very much!

  4. #4
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: Online reporting doesn't show number of sales anymore

    Hi,
    I also see a bit of sales on one of my items - so it could be fixed.

    But my data currently is wonky as my bestseller currently is not for sale due to a little squabble with Nokia QA...
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
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  5. #5
    Registered User
    Join Date
    Jan 2010
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    272

    Re: Online reporting doesn't show number of sales anymore

    It's working now for me too.

    Cheers
    http://www.ic-mobile.com/

  6. #6
    Registered User
    Join Date
    Feb 2010
    Posts
    210

    Re: Online reporting doesn't show number of sales anymore

    I have seen no sales for 4 days now... I guess its broken again?
    Anybody else notice this?
    Cheers,
    Jon

  7. #7
    Registered User
    Join Date
    Jan 2010
    Posts
    272

    Re: Online reporting doesn't show number of sales anymore

    Quote Originally Posted by Jon Heron View Post
    I have seen no sales for 4 days now... I guess its broken again?
    Anybody else notice this?
    Cheers,
    Jon
    Mine is showing fine now, but the was a half a day delay yesterday.

    Cheers
    http://www.ic-mobile.com/

  8. #8
    Regular Contributor
    Join Date
    Mar 2003
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    67

    Re: Online reporting doesn't show number of sales anymore

    Alas, the problem is back again. The latest data available is now 48 hours old.

  9. #9
    Registered User
    Join Date
    Dec 2004
    Posts
    370

    Re: Online reporting doesn't show number of sales anymore

    Quote Originally Posted by ivanlitovski View Post
    Alas, the problem is back again. The latest data available is now 48 hours old.
    Looks fine on my reports (maybe its just u)

  10. #10
    Registered User
    Join Date
    Feb 2010
    Posts
    210

    Re: Online reporting doesn't show number of sales anymore

    I went from averaging one or two sales a day to only having one sale in the last 10 days.... Seems odd to me...
    Who knows whats going on around here... Its not like the Ovi staff would care to comment if there was a problem....
    Jon

  11. #11
    Nokia Developer Expert
    Join Date
    Apr 2009
    Posts
    171

    Re: Online reporting doesn't show number of sales anymore

    HI

    Yes, there was a reporting issue over the new year.
    Please note that even with the issue, the numbers are still being captured internally by the system.

    Thank you

  12. #12
    Registered User
    Join Date
    Feb 2010
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    210

    Re: Online reporting doesn't show number of sales anymore

    LMAO.... see what I mean....
    Ovi = Anti publisher
    Jon

  13. #13
    Registered User
    Join Date
    Apr 2009
    Posts
    506

    Re: Online reporting doesn't show number of sales anymore

    No sales for last 10 days, no QA activity for last 10 days
    Ovi Store QA in sleep mode...again
    Symbian & Qt developer. http://vladest.org

  14. #14
    Registered User
    Join Date
    Dec 2004
    Posts
    370

    Re: Online reporting doesn't show number of sales anymore

    Quote Originally Posted by vladest View Post
    No sales for last 10 days, no QA activity for last 10 days
    Ovi Store QA in sleep mode...again
    i see sales np and i think qa working ok atm.

  15. #15
    Regular Contributor
    Join Date
    Apr 2008
    Posts
    445

    Re: Online reporting doesn't show number of sales anymore

    since 2-3 days the number of sales has dropped siginificantly on all my items.

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