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  1. #1
    Registered User
    Join Date
    Oct 2010
    Location
    Bucharest, Romania
    Posts
    38

    Question App passed but not published

    For about two weeks My QA details shows Passed 100.0 % but app is not yet in store.
    A nagging “Provide new metadata Fill in here” but when I click on it there’s nothing to complete. I mean all the fields are completed

    I wrote the guys from Support today, waiting to see what's the problem.
    Smile :)

  2. #2
    Registered User
    Join Date
    Jan 2010
    Posts
    272

    Re: App passed but not published

    Quote Originally Posted by AndreiDutu View Post
    For about two weeks My QA details shows Passed 100.0 % but app is not yet in store.
    A nagging “Provide new metadata Fill in here” but when I click on it there’s nothing to complete. I mean all the fields are completed

    I wrote the guys from Support today, waiting to see what's the problem.
    Yes, I think the only thing you can do is to write to support, as you already did, and hope for a speedy answer. Mind you, sometimes they just simply correct the problem, but never answer back, so keep checking if the app has appeared in Ovi Store.

    Cheers
    http://www.ic-mobile.com/

  3. #3
    Regular Contributor
    Join Date
    Jun 2010
    Posts
    73

    Re: App passed but not published

    Maybe your app isn't available for the setting your phone is running with when you access ovi store. I had the problem that my app was only for the language german. When I accessed ovi store with my phone in english i couldn't find my app. But after I changed the phone language to german the app was in the store. Maybe that helps.

    Cheers, Luki

  4. #4
    Registered User
    Join Date
    Aug 2008
    Posts
    37

    Re: App passed but not published

    My app was resubmitted four weeks ago, it was showing "Passed" last week but is showing "In Progress" this week, with a different revision number.

    Unless "Passed" actually means "Completed", i.e. it has been QAd before, it would appear meaningless.

    Have you heard back from publisher support yet?

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