×

Discussion Board

Page 2 of 2 FirstFirst 12
Results 16 to 22 of 22
  1. #16
    Registered User
    Join Date
    Jan 2010
    Posts
    272

    Re: How to get rid of those installation issue "reviews"?

    Quote Originally Posted by pixsta View Post
    Oh thanks. Somehow I missed that.
    http://www.ic-mobile.com/

  2. #17
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: How to get rid of those installation issue "reviews"?

    Hi,
    sorry to have caused confusion...

    Let's continue the talking there then!
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  3. #18
    Registered User
    Join Date
    Jan 2010
    Posts
    272

    Re: How to get rid of those installation issue "reviews"?

    Well, the write to Ovi Publisher Support didn't help. Here is what I got:

    Unfortunately we are unable to process this request to remove the user review.
    The Ovi Agreement between our End users and Nokia only prohibits reviews that
    contain spam or irrelevant material to the content in question. Please note
    that continuously removing user reviews may lead to a permanent banning of the
    user’s account and therefore would leave the review intact unless the
    guidelines in the Terms and Conditions are violated.

    However, you may provide further feedback in the reviews by downloading your
    application; this will enable you to provide your own review in your content
    item profile and inform users of the proper support channels to direct all
    troubleshooting inquiries to. We strongly encourage you to modify your content
    item description to include your support website or email so as to provide
    optimal support.
    So basically we have to write in the app description the support info (which, if I remember correctly, do not work as links but the user has to copy and paste them) and use our precious 500 characters for writing information Nokia already has but does not publish. I find this all rather strange.
    http://www.ic-mobile.com/

  4. #19
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: How to get rid of those installation issue "reviews"?

    Hi,
    so do I. A button contact support would be more than helpful...
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

  5. #20
    Registered User
    Join Date
    Jan 2010
    Posts
    272

    Re: How to get rid of those installation issue "reviews"?

    Quote Originally Posted by tamhanna View Post
    Hi,
    so do I. A button contact support would be more than helpful...
    Well I complained about it and this is the reply I got:

    The support website link feature is currently in the works of being implemented
    in the publisher's profile to provide customer support.
    While I think it would be more convenient for the end user if it would be in the app's profile, I suppose this is better than nothing.

    Cheers
    http://www.ic-mobile.com/

  6. #21
    Registered User
    Join Date
    Jan 2010
    Posts
    272

    Re: How to get rid of those installation issue "reviews"?

    Well apparently they are able to remove reviews after all. It's just a pity that they remove the good reviews only.
    http://www.ic-mobile.com/

  7. #22
    Super Contributor
    Join Date
    Jul 2008
    Posts
    2,020

    Re: How to get rid of those installation issue "reviews"?

    Hi,
    if you ask me, the situation is more difficult: QA is probably overloaded, and does not want to open another arena (aka deleting unhappy reviews).

    All the best
    Tam Hanna
    The lines above are the best I have to offer.If anyone of you is of more advanced knowledge, I ask for your patience and understanding! - unknown arab poet
    http://www.tamoggemon.com - Symbian blog - Windows Phone blog
    My other blogs:
    webOS blog iPhone blog BlackBerry blog Samsung bada blog Android blog

Page 2 of 2 FirstFirst 12

Similar Threads

  1. How to get rid of the Promt for "Read User Data" in Nokia?
    By joykeyer in forum Mobile Java General
    Replies: 1
    Last Post: 2008-06-08, 17:16
  2. How to get rid of "midlet wants to send info" message
    By MobileVisuals in forum Mobile Java General
    Replies: 2
    Last Post: 2007-07-14, 09:19
  3. pls help:cant get rid of error "space character in url"
    By smart@gayu in forum Mobile Web Site Development
    Replies: 0
    Last Post: 2007-05-25, 07:56
  4. How do i get rid of the "Send Message?" pop up?
    By shajudeen in forum Mobile Java General
    Replies: 0
    Last Post: 2004-04-27, 04:36

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •