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  1. #1
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    Jun 2009
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    Content "Published" but can't be seen on Ovi store

    Hello!

    I have my content item finally tested by QA.
    Yesterday I saw in "Publications" section that my item was published at 2011-02-09 13:00 UTC.

    But I can't see my item in Ovi store. It isn't in "new" apps section. I can't find it with search box.

    Now it's 24 hours passed and I still can't see item in Ovi store.
    Is there a "Really published" state?
    Is there a time gap between "Published" and "Really published" state?
    In case there is, how long it is?

  2. #2
    Regular Contributor
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    Apr 2008
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    Re: Content "Published" but can't be seen on Ovi store

    try to access it directly with the content item id. From my experience it usually takes "some" time until an item can be found with the search function.

  3. #3
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    Re: Content "Published" but can't be seen on Ovi store

    Quote Originally Posted by pixsta View Post
    try to access it directly with the content item id. From my experience it usually takes "some" time until an item can be found with the search function.
    Thanks. Looks like application is really published.

    It appears problem is: it isn't aviable for symbian^3 devices I've intended to target.

    This is unbelivable!
    Nokia N8 was primary target. I've bought this device . I've carried out all testing and debugging on this device. I've marked app is "fully tested" in distribution page for N8.
    I run my app once on 5800 and mark it "briefly tested".
    Now they publish it and its unaviable for N8 and aviable for 5800.

    It's been three months I've been trying to develop and distribute something for nokia devices. Best word to express my experience is DISAPPOINTMENT.

  4. #4
    Regular Contributor
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    Dec 2010
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    63

    Re: Content "Published" but can't be seen on Ovi store

    nETPOBu4 , join the club You are not alone

  5. #5
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    Oct 2008
    Location
    Mexico
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    Re: Content "Published" but can't be seen on Ovi store

    Quote Originally Posted by pixsta View Post
    try to access it directly with the content item id. From my experience it usually takes "some" time until an item can be found with the search function.
    I've recently published my first content to ovi store and I can see it is available if I access it directly with the item id, but when you say "some" time until an item can be found with the search function, how much time we are talking about? I have been waiting for more than a week and my app's still not findable via the search engine.

    Please a serious ovi store support representative to provide some answers.

    Thanks in advance

  6. #6
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    Gdansk, Poland
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    139

    Re: Content "Published" but can't be seen on Ovi store

    Is it a Qt app? All Qt apps are currently on hold for all Symbian^3 devices. Quoting Ovi support: 'that's until until we fix one issue with the Ovi Client'.

  7. #7
    Regular Contributor
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    Nov 2009
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    112

    Re: Content "Published" but can't be seen on Ovi store

    Quote Originally Posted by osvillalon View Post
    I've recently published my first content to ovi store and I can see it is available if I access it directly with the item id, but when you say "some" time until an item can be found with the search function, how much time we are talking about? I have been waiting for more than a week and my app's still not findable via the search engine.

    Please a serious ovi store support representative to provide some answers.

    Thanks in advance
    Did it ever appear in the "New" section or not?
    In any case, if it doesn't appear via search engine after one week, something is wrong, from my experience apps appear in search as soon as they are published (or at least as soon as they appear in the "New" section).
    You should contact support, tell them how it is dammageable for sales / downloads and also unfair not to appear in search results, and be patient! Eventually they'll fix the problem.

  8. #8
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    Re: Content "Published" but can't be seen on Ovi store

    Quote Originally Posted by Utumno View Post
    Is it a Qt app? All Qt apps are currently on hold for all Symbian^3 devices. Quoting Ovi support: 'that's until until we fix one issue with the Ovi Client'.
    Yep, it's Qt app. Is there a official statement published somewhere? How can I know they fix it?

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