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  1. #1
    Registered User
    Join Date
    Aug 2008
    Posts
    1

    Unhappy Account not found

    hello,
    I loged in to symbiansigned yesterday, I clicked the "Continue" button below the Symbian signed overview.then I tried to log in again ,login failed !!!!show me "Account not found, either this account does not exist or your account has not been transfered to Symbian Foundation"。my account has lost??? I bought ten content-ids,all in the account!!!
    please help me to get back my account!! thanks
    I did not log in to accept new "Terms" before 28th of February .

  2. #2
    Super Contributor
    Join Date
    Mar 2003
    Location
    Tampere, Finland
    Posts
    1,115

    Re: Account not found

    Hi,

    If you logged in after 28th of February, your account transfer will be done right after you clicked "continue". That means that while the transfer is ongoing, you're not able to access your account. The transfer takes an hour or so. Could you try again and let me know if you're now able to access?

  3. #3
    Registered User
    Join Date
    Jun 2005
    Posts
    21

    Re: Account not found

    Hi,

    i am facing the same issue. I logged in and clicked continue. Now i am getting the message that my account is not found. When i try to re-register with the same email address, it says "The registration is temporarily disabled for this username because it has been consented for transferring from the Old system" - it's more than 2 hours ago since i first logged in.

    Thx for the help

  4. #4
    Registered User
    Join Date
    Mar 2011
    Posts
    1

    Re: Account not found

    Hello, I have the same problem. Started logging in yesterday and clicked "continue" but still today the same message appears "Account not found...". How to proceed?

  5. #5
    Registered User
    Join Date
    Jun 2005
    Posts
    21

    Re: Account not found

    Hi,

    today, 6 days after my login, i was informed that my account has been transferred. It seems you'll just have to be patient

  6. #6
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Oslo, Norway
    Posts
    28,689

    Re: Account not found

    I think it is not the 6 days, but March 8th (http://blogs.forum.nokia.com/blog/ri...symbian-signed) has become 16th probably.

  7. #7
    Registered User
    Join Date
    Apr 2011
    Posts
    6

    Re: Account not found

    Hi,
    I have the same problem now
    I login my account on 4/11 morning
    And I cannot login at least
    Can Nokia Tech Support Team help checking my account when will finish to transfer from old system?
    Our AP is waiting to release now, and it's very critical !

    My account : jeremywu06@gpsstar.net

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