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  1. #1
    Registered User
    Join Date
    Dec 2009
    Location
    Switzerland
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    121

    2 publisher accounts with the same name?

    This week end, I was on the OVI store to see my apps.

    I clicked on "see all apps from this publisher" and now I see a photo of a man (it's not me!) and a description that is not mine!

    I have a beatifull waterfall and another description (see left image) on the publisher page. But OVI store (right image) show another image!!!!!!



    My publisher name is "Adriano". Is it possible that another one can create an account with the same name?

    If YES, what can I do? I want that the people see my image, not this ugly photo!

    Thanks!

  2. #2
    Nokia Developer Expert
    Join Date
    Mar 2003
    Location
    Lempäälä/Finland
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    29,142

    Re: 2 publisher accounts with the same name?

    you might want to send an email to the publicer support and ask for assistance.

  3. #3
    (Retired) Nokia Developer Admin.
    Join Date
    Jan 2006
    Location
    Michigan
    Posts
    4,664

    Re: 2 publisher accounts with the same name?

    I agree, contact publishtoovi.support@nokia.com and let them know. I also see the same thing you do.

    Ron

  4. #4
    Registered User
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    Dec 2009
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    Re: 2 publisher accounts with the same name?

    Ok, I will write to nokia. I reported it as bug, but they didn't wrote me back. I will write to nokia directly now. Thanks.

  5. #5
    (Retired) Nokia Developer Admin.
    Join Date
    Jan 2006
    Location
    Michigan
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    4,664

    Re: 2 publisher accounts with the same name?

    Quote Originally Posted by Tiger54 View Post
    Ok, I will write to nokia. I reported it as bug, but they didn't wrote me back. I will write to nokia directly now. Thanks.
    Write to me if you don't get a response in two days.

    Ron

  6. #6
    Registered User
    Join Date
    Dec 2009
    Location
    Switzerland
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    121

    Re: 2 publisher accounts with the same name?

    Thank you!

    Today I see again my image and my description in the OVI store.

    But I did't got any response from nokia.

    I think it was a bug...

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