How long does it typically take for PublishToOvi.support@nokia.com to get a Developer Certificate to you?

I've been waiting for days with no reply. At this point, just getting an ETA so that I can plan around it would be great, but I can't seem to get a response for that request either. All of my previous questions to the support email have had a response within 24 hours, but this time I haven't heard anything for days.