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  1. #1
    Registered User
    Join Date
    Nov 2005
    Location
    Berlin, Germany
    Posts
    48

    Exclamation Symbian Signed Login Problem

    Hi,

    I have a problem getting logged into Symbian Signed website for signing my application.

    The UIDs I have connected with my account are 0x2000820e, 0x2000820f, 0x20008210 and I cannot login to this account for making an Open Signed request.

    The login always says:

    Login failure

    Two possible reasons:
    1. Your data is being transferred over to Nokia, please wait one hour and then try again.
    2. Your account does not exist in the system.

    Is there someone who can help me?

    makom

  2. #2
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Oslo, Norway
    Posts
    28,697

    Re: Symbian Signed Login Problem

    Strictly for Open Signed Online, you can try doing it without logging in, since you have to provide your e-mail address in the process, thus the service may succeed in checking if the UID-s belong to you.
    Anyway, if you initiated the account transfer recently, the actual transfer may take up to a week (4-5 workdays), regardless of the 1-2 hours what the corresponding message says.

  3. #3
    Registered User
    Join Date
    Nov 2005
    Location
    Berlin, Germany
    Posts
    48

    Re: Symbian Signed Login Problem

    Thanks for your fast reply. Your suggestion didn't work. Maybe its because the account my UIDs belong to is not an email address instead it's a company name?

  4. #4
    Super Contributor
    Join Date
    Mar 2008
    Posts
    1,481

    Re: Symbian Signed Login Problem

    I just tried with our account and I can log in the system. Normally it need email id as user name.

  5. #5
    Registered User
    Join Date
    Nov 2005
    Location
    Berlin, Germany
    Posts
    48

    Re: Symbian Signed Login Problem

    In my case the username is (was) a company name. :-(

    Can somebody tell me how to solve this problem? Support? Email? Or something else?

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