The online reports should be working now. The payments were not affected by online reporting problems.
Could you give the details of your application? How come it happens every month?
We are sorry for the downtime. There should have been also a message about it after the maintenance break. The good news is that the reporting system is now getting up to the speed.
Could you send the steps (when did you try the change and what was the answer) of your bank account changes to firstname.lastname@example.org.
That will help us to avoid these kind of problems in the future.
Seems that staff for nokia developer is increasing.There are new moderators here.Just not sure if there are hired to work for symbian or window.Maybe we could see the end of our nokia publisher report problem in nokia store.
Kalle, is it possible to send fee reports monthly even if payments doesnt exceeds 100euro?
" Just not sure if there are hired to work for symbian or window." We are hired to work for Nokia Store publishing.
" Maybe we could see the end of our nokia publisher report problem in nokia store." We are working hard with our limited resources to avoid them too.
" Kalle, is it possible to send fee reports monthly even if payments doesnt exceeds 100euro? " Did you mean the automatically generated reports that are based on the real payments? With those Nokia has 100€ threshold due to bank fees and overall practicality. It simply does not make sense to pay smaller amount of money as big part of it would go to the bank fees. Many publishers have asked even Nokia to hold the money further after 100€ threshold. However this situation differs around the world and we are considering lowering it for certain region(s) when our new system under development (under development==longer term ~2013 summer and no strict promises, just hope) would allow it.
When it comes to more manually generated breakdown reports, there is no such limit than 100 euros. However we cannot yet do any promises about the montly frequency until we see how we can get the manual generation and source data under control.
it doesnt work...again
Symbian & Qt developer. http://vladest.org
I guess it is the same as reported here: http://www.developer.nokia.com/Commu...shed-correctly, and in that case it may have started working again. (But I do not know where the referred e-mail came from).
I also have some funny stats at 20/1 to 23/1. Around that same period I know I have an extra purchase from Australia that hasn't shown up on the stats.
Edit: I'm finding that the reports are still backfilling.
Last edited by CLTSchwarz; 2013-01-31 at 03:40. Reason: update
Reports are working and recovered now.
Are they not working again or has interest for my app seriously taken a 5 day drop to zero purchases? Over the last 5 days the purchase numbers have steadily gone down in a straight line to zero.